Edgewall Software

Opened 15 years ago

Closed 15 years ago

#4643 closed enhancement (duplicate)

ability to specify when custom fields should show up based on ticket type

Reported by: eoin.dunne@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: general Version:
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


We've added a couple of custom ticket types. The flexibility of this is awsome. The only short coming is that the ticket form can start to get clutered. The other thing is sometimes custom fields only make sense for certain types of tickets.

For example, we added a support_call ticket type. There is another system that we tie so we created a custom text field where support can enter a reference (issue number), to another internal system we have.

The only thing is that this field only makes sense in the context of the support_call ticket type. If you could add a constraint to the trac.ini configuration section for that custom field, perhaps a list of ticket types when the custom field should appear.

something like:

customFieldName.show=support_call customFieldName.show=all or to show the field in a subset of ticket types… customFieldName.show=defect, enhancement, support_call

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comment:1 by anonymous, 15 years ago

Resolution: duplicate
Status: newclosed

Duplicate of #2464.

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