Opened 18 years ago
Closed 18 years ago
#4482 closed defect (invalid)
Login Issue
| Reported by: | Owned by: | Jonas Borgström | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | general | Version: | 0.10.3 |
| Severity: | normal | Keywords: | |
| Cc: | Branch: | ||
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
Hi, I have a Trac installation that is giving me a login issue. The server it is running on is an AMD 64 Bit RHEL 4 server with python 2.3.4 and I am using tracd. Whenever I try to log in using the we interface (login link) I get the following error:
Oops… Trac detected an internal error:
If you think this really should work and you can reproduce it, you should consider reporting this problem to the Trac team.
Go to http://trac.edgewall.org/ and create a new ticket where you describe the problem, how to reproduce it. Don't forget to include the Python traceback found below.
TracGuide — The Trac User and Administration Guide Python Traceback
Traceback (most recent call last):
File "/usr/lib/python2.3/site-packages/trac/web/main.py", line 356, in dispatch_request
dispatcher.dispatch(req)
File "/usr/lib/python2.3/site-packages/trac/web/main.py", line 224, in dispatch
resp = chosen_handler.process_request(req)
File "/usr/lib/python2.3/site-packages/trac/web/auth.py", line 95, in process_request
self._do_login(req)
File "/usr/lib/python2.3/site-packages/trac/web/auth.py", line 116, in _do_login
assert req.remote_user, 'Authentication information not available.'
AssertionError: Authentication information not available.
http://trac.edgewall.org/wiki/TracFaq#WhataboutthisAuthenticationinformationnotavailable.error
Please ask installation questions on the MailingList or IrcChannel.