Edgewall Software
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Opened 17 years ago

Closed 17 years ago

#4284 closed enhancement (duplicate)

automatic acceptance of tickets

Reported by: fabien.nos.pam.please@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: 0.10.2
Severity: minor Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

When a ticket is submitted by Calvin and assigned to Calvin, it should switch automatically to the "accepted" state.

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Change History (1)

comment:1 by Christian Boos, 17 years ago

Resolution: duplicate
Status: newclosed

Duplicate of #2045, that I filed one year ago and modified this morning…

Please everybody, take the time to explore a bit this Trac: there are already a lot of existing RFE… and most probably there's already one close to what you need that you can vote for ;)

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