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#4244 closed enhancement (wontfix)
Adding human resouces capability to ticket assignment
| Reported by: | Owned by: | Alec Thomas | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | ticket system | Version: | none |
| Severity: | normal | Keywords: | plugin HR workflow |
| Cc: | Branch: | ||
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
It would be useful to have a soft checking on developers capabilities in the process of assigning a ticket.
For instance, let's say Joe Schmoe is good at SVN integration and Mr Smith has been working on the Wiki engine. I would like to associate keywords with developers (SVN to Joe and Wiki to Smith) so that I can do a quick check of their capabilities before assigning one of them a ticket.
A hard check (i.e. not allowing or bugging the user if developer X doesn't have keyword Y) is undesired and probably will make more trouble then help.
Attachments (0)
Change History (5)
comment:1 by , 18 years ago
comment:2 by , 18 years ago
| Keywords: | workflow added |
|---|---|
| Milestone: | → 0.11 |
| Owner: | changed from to |
comment:3 by , 18 years ago
| Keywords: | plugin added; ticket assignment removed |
|---|
comment:4 by , 17 years ago
| Resolution: | → wontfix |
|---|---|
| Status: | new → closed |
Workflow has been merged; and this is a plugin candidate. Closing as wontfix.
comment:5 by , 17 years ago
| Milestone: | 0.11.1 |
|---|
Note:
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This looks like a good candidate for a plugin, I don't think this could be part of the Trac core. See http://trac-hacks.org/#Request-a-Hack
→ wontfix ?