#4193 closed defect (duplicate)
the CC field for the new ticket has a display bug
| Reported by: | Owned by: | Jonas Borgström | |
|---|---|---|---|
| Priority: | low | Milestone: | |
| Component: | ticket system | Version: | 0.10 |
| Severity: | normal | Keywords: | |
| Cc: | chris.alex.thomas@…, chris_thomas@…, chris_alex_thomas@…, evil_kosh@… | Branch: | |
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
hi,
when you create a new ticket, you will in all the details, if you fill in the CC field like this
email@…;somebody@…;anotherguy@…
that IS valid, however trac doesnt work with that, it'll send the email to the first guy, but will not send any mail to the following. In this case anyhow the other two people in the list of email addresses my friend used didn't receive anything, but I did.
also the display is messed up, cause when you view the ticket, the email addresses are not broken up, or tokenised on the ; character, they stay as a single line, which is longer than the yellow ticket area at the top, so the formatting of the page suffers too.
I am going to try a demonstration of this by doing it to this ticket and by viewing it, you'll notice the problems.
chris
Attachments (0)
Change History (4)
comment:1 by , 18 years ago
comment:2 by , 18 years ago
| Resolution: | → duplicate |
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| Status: | new → closed |
Well, this is going to change anyway. See #1459 and please contribute your ideas there.
comment:3 by , 18 years ago
| Cc: | chris.alex.thomas@gmail.com;chris_thomas@hotmail.com;chris_alex_thomas@yahoo.co.uk;evil_kosh@hotmail.com → chris.alex.thomas@gmail.com, chris_thomas@hotmail.com, chris_alex_thomas@yahoo.co.uk, evil_kosh@hotmail.com |
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The reason this is not working at all for you is that the CC list is comma separated as per RFC822, not semi-colon separated.
Semi-colon separation is an Outlook only perversion AFAIK.
comment:4 by , 18 years ago
ah, but "standards" are standards in this world no?
since it's proper to have use, to, separate, email, addresses but common; to; use; this; also
we might wanna support both, since it's only a different separator token. Since it's also a commonly used one, why not. Makes life a bit easier for those who didnt know (like me, I never knew about comma and always used ; instead)
well, like I said, it messed up the display of this ticket (take a look at the top, with the CC field, it goes off the right of the yellow area.
this should be broken up into email address "tokens" and separated onto a new line, this would mean you could fix the bug where the other people don't receive any email and it would also solve the display issue as well.
in addition, I got no emails from this ticket, either trac optimised out the first email address, because it was the same as the email address I used in the ticket creation, or because it failed to send any of them.