Edgewall Software
Modify ↓

Opened 18 years ago

Closed 18 years ago

Last modified 18 years ago

#3789 closed enhancement (wontfix)

POP3 Support

Reported by: cholland@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: 0.9.6
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

Is there a way to update tickets using email? Many ticketing systems, RT being a favorite, allows people to make updates to tickets via POP3 or some inbound mail configuration. This is a great help to work flow, especially when bug reporters rely heavily on email for communication.

Attachments (0)

Change History (1)

comment:1 by Emmanuel Blot, 18 years ago

Resolution: → wontfix
Status: new → closed

You're probably looking for ​EmailtoTracScript

I don't see how somebody can update a ticket using POP, you probably meant SMTP…

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

Add Comment
E-mail address and name can be saved in the Preferences .
Attachments ↑ Description ↑
 
Note: See TracTickets for help on using tickets.