Opened 21 years ago
Closed 21 years ago
#375 closed enhancement (fixed)
Document how to preset values for New Tickets from URL
| Reported by: | daniel | Owned by: | Jonas Borgström | 
|---|---|---|---|
| Priority: | normal | Milestone: | 0.8 | 
| Component: | wiki system | Version: | |
| Severity: | normal | Keywords: | |
| Cc: | Branch: | ||
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description (last modified by )
You should be able to customize a 'New Ticket' form by sending preset values as URL arguments.
This is very useful for customized feedback links on a website.
Typical use case:
- User visits product website
 - Clicks "give feedback" link
 - New Ticket form is presented, with all relevant values already filled out
 - User enters summary, description, reviews and submits with minimum effort
 
This is also very useful for automatic bug reports, for example we could add to the Trac exception handling a mechanism to submit a bug report directly from the (local) error-screeen, and include the traceback.
Attachments (0)
Change History (6)
comment:1 by , 21 years ago
| Milestone: | 0.8 → 0.9 | 
|---|
comment:2 by , 21 years ago
| Description: | modified (diff) | 
|---|---|
| Milestone: | 0.9 → 0.8 | 
| Resolution: | → fixed | 
| Status: | new → closed | 
comment:3 by , 21 years ago
| Component: | ticket system → wiki | 
|---|---|
| Resolution: | fixed | 
| Status: | closed → reopened | 
| Summary: | Preset values for New Tickets from URL → Document how to preset values for New Tickets from URL | 
This should be documented in TracTickets (fieldnames, example)
comment:6 by , 21 years ago
| Resolution: | → fixed | 
|---|---|
| Status: | reopened → closed | 
I have updated TracTickets with the information



  
This actually already works in 0.8. Not sure what change introduced this feature though.