Edgewall Software
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Opened 15 years ago

Closed 15 years ago

#375 closed enhancement (fixed)

Document how to preset values for New Tickets from URL

Reported by: daniel Owned by: Jonas Borgström
Priority: normal Milestone: 0.8
Component: wiki system Version:
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:

Description (last modified by Christopher Lenz)

You should be able to customize a 'New Ticket' form by sending preset values as URL arguments.

This is very useful for customized feedback links on a website.

Typical use case:

  • User visits product website
  • Clicks "give feedback" link
  • New Ticket form is presented, with all relevant values already filled out
  • User enters summary, description, reviews and submits with minimum effort

This is also very useful for automatic bug reports, for example we could add to the Trac exception handling a mechanism to submit a bug report directly from the (local) error-screeen, and include the traceback.

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Change History (6)

comment:1 by daniel, 15 years ago

Milestone: 0.80.9

comment:2 by Christopher Lenz, 15 years ago

Description: modified (diff)
Milestone: 0.90.8
Resolution: fixed
Status: newclosed

This actually already works in 0.8. Not sure what change introduced this feature though.

comment:3 by anonymous, 15 years ago

Component: ticket systemwiki
Resolution: fixed
Status: closedreopened
Summary: Preset values for New Tickets from URLDocument how to preset values for New Tickets from URL

This should be documented in TracTickets (fieldnames, example)

comment:4 by Christopher Lenz, 15 years ago

Are you volunteering?

comment:5 by Christopher Lenz, 15 years ago

See also #99.

comment:6 by fharvey, 15 years ago

Resolution: fixed
Status: reopenedclosed

I have updated TracTickets with the information

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