Edgewall Software
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Opened 19 years ago

Closed 11 years ago

Last modified 11 years ago

#3329 closed defect (worksforme)

Space in component name doesn't work properly

Reported by: micah@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: devel
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

I created two components one called "Support" and one called "Extended Support", I set me as the contact person for those comp[onents and then started testing them out.

What I found was that tickets created in "Extended Support" had the owner set to UNKNOWN, rather than me.

Additionally, when I tried to create a ticket report so I could view all the "Extended Support" tickets, I found that my query had to be like this:

...
  WHERE status IN ('new', 'assigned', 'reopened') 
AND component = "Extended"

If I used "Extended Support" instead it would say that there were no tickets available in that component.

If I rename the component to just "Extended" the owner is automatically set to me properly, and the report is generated properly.

Attachments (0)

Change History (7)

comment:1 by micah@…, 19 years ago

I should have noted that I am using the devel version checked out on 2006-06-26.

comment:2 by Christian Boos, 19 years ago

How did you create those components? If this was by using TracAdmin, didn't you forget to use double quotes? e.g.

trac-admin $TRAC_ENV component add "Extended Support" cboos

comment:3 by Christian Boos, 19 years ago

Keywords: feedback added

(this is a probably a worksforme, but I'm awaiting confirmation from the reporter)

comment:4 by Christian Boos, 18 years ago

Keywords: feedback removed
Resolution: worksforme
Status: newclosed

Well, I suppose the clarification in comment:2 was enough.

comment:5 by loftarasa@…, 11 years ago

I've created a TIM SL component using the web admin, and I'm getting Trac Error: Component TIM%20SL does not exist.

comment:6 by anonymous, 11 years ago

Resolution: worksforme
Status: closedreopened

comment:7 by Ryan J Ollos, 11 years ago

Resolution: worksforme
Status: reopenedclosed

Please don't reopen tickets by saying only it doesn't work for me. You haven't even told us which Trac version you are running. It would be better to ask on the MailingList first, unless you are sure that it is a defect with a supported version of Trac (currently 0.12.x and later). It is extremely unlikely that Trac has such a simple defect.

Last edited 11 years ago by Ryan J Ollos (previous) (diff)

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as closed The owner will remain Jonas Borgström.
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to The owner will be changed from Jonas Borgström to the specified user.

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