Opened 19 years ago
Closed 18 years ago
#3269 closed enhancement (duplicate)
cc only on substantial changes
Reported by: | Owned by: | Jonas Borgström | |
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Priority: | normal | Milestone: | |
Component: | ticket system | Version: | 0.9b1 |
Severity: | normal | Keywords: | cc notification email |
Cc: | Branch: | ||
Release Notes: | |||
API Changes: | |||
Internal Changes: |
Description
We've started using Trac for generic project management at my company. I've got several custom fields for tracking hours worked, estimates, cost, etc. These all work great.
Partly due to the number of custom fields, some of my users have complained that the number of emails being sent from Trac is overwhelming, to the point of "boy who cried wolf" syndrome; that is, they're being deleted without being read. I think the majority of that complaint can be resolved in my case by sending notifications to names in the CC list only if the ticket.get_changelog() contains 'comment' or 'description' changes. The owner and reporter will still be notified on all changes.
Patch attached which uses a config entry to accomplish this.
Attachments (1)
Change History (3)
by , 19 years ago
Attachment: | cc_on_comment.diff added |
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comment:1 by , 19 years ago
Keywords: | notification email added; notify removed |
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If you want to submit patches, please submit them against the trunk if the patch is about a new feature.
The branches/0.9-stable development branch is for bug fixing only, and won't support new feature.
Unfortunetaly, the notification code has been somewhat reworked from 0.9 to 0.10, so there are few chances the patch can be integrated into the current code base.
See also #1459.
comment:2 by , 18 years ago
Resolution: | → duplicate |
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Status: | new → closed |
Notify cc recipients only on certain field changes