Edgewall Software

Opened 18 years ago

Closed 7 years ago

#3054 closed enhancement (wontfix)

Include attached files with added attachment e-mail notifications for tickets.

Reported by: oscarmv@… Owned by:
Priority: normal Milestone:
Component: notification Version: 0.9.5
Severity: normal Keywords: attachments notification email
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


When adding an attachment to a ticket, the notification e-mail sent should include it as an attachment.

An option could be added to limit this feature to files of up to a certain size.

Attachments (0)

Change History (11)

comment:1 by anonymous, 18 years ago

Resolution: invalid
Status: newclosed

Adding attachments to a ticket does not produce a notification.

comment:2 by Jonas Borgström, 18 years ago

Resolution: invalid
Status: closedreopened

Any reason why we should not send notification e-mails when attachments are added?

A link to the attachment is probably better than attaching it to the notification e-mail, this way we avoid having to add another "maximum file size" option.

comment:3 by Emmanuel Blot, 18 years ago

This could be a potential security issue, as an attached file might contain a malware.

I think a URL to the actual file would be a better solution.

comment:4 by Emmanuel Blot, 18 years ago

See also #2259

comment:5 by Christian Boos, 17 years ago

Component: ticket systemnotification
Milestone: 0.12

comment:6 by Asheesh Agrawal <asheesh.agrawal@…>, 15 years ago

ny update on whether this feature is still active and being looked at??

comment:7 by Remy Blank, 14 years ago

Milestone: next-major-0.1Xunscheduled

comment:8 by Ryan J Ollos, 9 years ago

Owner: Jonas Borgström removed
Status: reopenednew

comment:9 by Peter Suter, 7 years ago

Could maybe be implemented as a plugin? Untested:

from email.mime.application import MIMEApplication

from trac.core import Component, implements
from trac.notification.api import IEmailDecorator

class AttachmentEmailDecorator(Component):


    # IEmailDecorator methods
    def decorate_message(self, event, message, charset):
        if event.category == 'attachment added':
            attachment = event.attachment
            filename = attachment.filename
            with attachment.open() as fd:
                part = MIMEApplication(fd.read(), Name=filename)
            part['Content-Disposition'] = 'attachment; filename="%s"' % filename

comment:10 by Ryan J Ollos, 7 years ago

See also th:#11642.

The plugin works well. It would probably be useful to have a debug level log message to indicate that the IEmailDecorator is called.

I favor putting it in the CookBook and closing this ticket. If we get enough requests for the feature we could reconsider adding it to tracopt.

comment:11 by Peter Suter, 7 years ago

Milestone: unscheduled
Resolution: wontfix
Status: newclosed

Yes, that sounds good to me. I created wiki:CookBook/Notification/Email.

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