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Opened 19 years ago

Closed 17 years ago

#2926 closed enhancement (worksforme)

Feature Request: Add a Customer or Client field

Reported by: gavinmroy@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: 0.9.4
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

Would be nice if trac had a Customer or Client field similar to Severity (if it is not setup, then it doesnt show up). The field would also key like a permission so someone logging in with the permission that is set to Client, they would only see tickets for that client. Sorry if this has been discussed elsewhere or is an intended enhancement in future versions.

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Change History (3)

comment:1 by Christopher Lenz, 19 years ago

Resolution: worksforme
Status: newclosed

comment:2 by Andy Triggs, 17 years ago

Resolution: worksforme
Status: closedreopened
Version: 0.9.40.10.4

Custom fields are not practical for large lists. What would be useful would be the ability to supply an SQL select query to populate a select dropdown, e.g.

[ticket-custom]
client = select
client.options_sql = SELECT name FROM ...

in reply to:  2 comment:3 by osimons, 17 years ago

Resolution: worksforme
Status: reopenedclosed
Version: 0.10.40.9.4

Replying to Andy Triggs:

Custom fields are not practical for large lists. What would be useful would be the ability to supply an SQL select query to populate a select dropdown

There are already existing tickets for this, so I'm re-closing the to its original state. Please see #4549, #5641 and #4374 as starting points for enhancing custom fields functionality.

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