Edgewall Software

Opened 13 years ago

Closed 12 years ago

Last modified 12 years ago

#2774 closed defect (worksforme)

E-Mail notifications lost when some cc addresses are invalid

Reported by: Dan <trac@…> Owned by: Emmanuel Blot
Priority: normal Milestone:
Component: ticket system Version: 0.9.4
Severity: normal Keywords: notification email
Release Notes:
API Changes:


Adding invalid addresses (e.g. spelled incorrectly) in the "cc" field may cause notifications to valid addresses to be lost. The addresses lost seem to be positional. For instance, with four addresses in the "cc" (plus a valid reporter), if the first and last "cc" addresses are to incorrect users, then none of the users receive a notification. If maybe just the first "cc" address is invalid, and there are two good addresses, maybe only the reporter notification is lost.

There seem to be some various combinations of behavior as to which addresses get the notifications versus location of invalid addresses in the string.

I believe this was also a problem in earlier Trac releases.

Platform is Win XP 64, Python 2.4.2

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Change History (3)

comment:1 Changed 13 years ago by Emmanuel Blot

Keywords: notification email added

Notification implementation has been slightly rewritten in 0.10, I'll try to reproduce this issue.

comment:2 Changed 13 years ago by Emmanuel Blot

Owner: changed from Jonas Borgström to Emmanuel Blot
Status: newassigned

Can you check if the problem still occurs with trunk from [2936] ?

comment:3 Changed 12 years ago by Emmanuel Blot

Resolution: worksforme
Status: assignedclosed

This problem should have been fixed in 0.10:

  • Notifications are now send within a single post to the SMTP server, and SMTP servers accept an email if at least one out of the specified recipients is valid.
  • Previous releases (0.9) used to post one email per recipient, so the delivery might have been interupted when the first error -invalid email address- was encountered.

Please re-open this ticket if you can reproduce the issue with a recent version:trunk

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