Edgewall Software
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Opened 19 years ago

Closed 19 years ago

#2305 closed enhancement (duplicate)

Make it easier to test "fixed" bugs by not marking them as closed.

Reported by: eric@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: 0.9
Severity: normal Keywords:
Cc: Branch:
Release Notes:
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Internal Changes:

Description

We have been using Trac where I work for a few months now and its perfect for knowing what defects/enhancements are needed, but its not very useful in terms of testing whether the defects have been fixed.

We have a basic procedure here, that a ticket gets filed, the developer would like to mark it as fixed but not closed. This way our QA team could do a report on fixed but not closed queries and ensure that the defects/enhancements, keeping the owner the original fixer.

Then, if the ticket is not perfect from QA's perspective, they could reopen it, or if satisfactory, could finally mark it as closed.

So basically, this is a request to make it so that marking a ticket as fixed/wontfix/etc does not actually 'close' the ticket, but rather a separate drop list/radio list exists for open/closed tickets.

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Change History (2)

comment:1 by Emmanuel Blot, 19 years ago

I think this is a dup of #869 and could be addressed as described in NewWorkflow

comment:2 by Matthew Good, 19 years ago

Resolution: duplicate
Status: newclosed

Yes, this is a dup.

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as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

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