Edgewall Software
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Opened 16 years ago

Closed 15 years ago

Last modified 15 months ago

#14 closed enhancement (fixed)

Email notification

Reported by: Jonas Borgström Owned by: daniel
Priority: highest Milestone: 0.7
Component: ticket system Version: devel
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:

Description


Attachments (0)

Change History (12)

comment:1 by Jonas Borgström, 16 years ago

Summary: component should be reminded by email of new tickets.component owners should be reminded by email of new tickets.

comment:2 by daniel, 15 years ago

Summary: component owners should be reminded by email of new tickets.Email/IM notification

component owners should be reminded by email of new tickets.

comment:3 by daniel, 15 years ago

Version: 2.0

component owners should be reminded by email of new tickets.

comment:4 by daniel, 15 years ago

Milestone: 0.6
Version: 2.0devel

comment:5 by daniel, 15 years ago

Severity: normalenhancement

comment:6 by daniel, 15 years ago

Milestone: 0.60.7

This'll have to wait til 0.7.

comment:7 by daniel, 15 years ago

Summary: Email/IM notificationEmail/IM notification and integration

Integrating tickets with mailing list

Here's an idea discussed on the IrcChannel earlier:

  • if you create a ticket, it should be posted to the main mailing list.
  • If someone follows up that email post to the list, the response-email should be added as a comment to the ticket in the trac-database.
  • Similarly, if a comment is added through the web interface, it should also be posted as a followup on the list.

It should be implemented as a small filter script added to the mail server.

This is a very cool idea, IMHO.

comment:8 by daniel, 15 years ago

Summary: Email/IM notification and integrationEmail/IM notification and list integration

comment:9 by anonymous, 15 years ago

Owner: changed from Jonas Borgström to someone?
Status: newassigned

comment:10 by daniel, 15 years ago

Priority: highhighest

comment:11 by daniel, 15 years ago

Owner: changed from someone? to daniel

comment:12 by daniel, 15 years ago

Resolution: fixed
Status: assignedclosed
Summary: Email/IM notification and list integrationEmail notification

Implemented in [388].

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