Dynamic addition of users in trac

[labraham@…]

Hi,

We have locally implemented a trac system but we are facing some issues while dynamically updating the user list. Whenever a new user logs into the system using the active directory credentials and creates a ticket, the user does not get added to the trac system dynamically. We need to add this user manually every time.

For example:

1. User1 logs into the system and creates a ticket
2. User2 updates the ticket and tries to reassign back the ticket to User1 (This does not work)

We have drop down list of all users to whom the ticket can be assigned but this newly logged in user is not present in the list. However when we manually add the user, it works(then the user is present in the same drop down list).

Please let us know if there is an option available to dynamically add the users in this list provided that they login to the system at least once. If not, then do inform us if there is an enhancement planned for this issue or if we are missing any configuration from our side.

Regards, Lijo Abraham.

[Peter Suter]

This sounds like an InstallationIssue, please ask on the MailingList.

Please include some more information, like: Do you use TracIni#ticket-restrict_owner-option / TracTickets#Assign-toasDrop-DownList? What do you mean by "we manually add the user"? Does the user have TICKET_MODIFY permission? What Trac version do you use? What plugins do you use?

Potentially related to #8670, #12807.