Edgewall Software
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Opened 21 months ago

Last modified 21 months ago

#12997 new defect

Sending email on ticket attachments with "Replace existing attachment of the same name"

Reported by: dpa-bugs@… Owned by:
Priority: normal Milestone: next-stable-1.2.x
Component: notification Version:
Severity: normal Keywords: attachment
Cc: Branch:
Release Notes:
API Changes:

Description

When a file is attached to a ticket and "Replace existing attachment of the same name" is choses, two emails are sent: *) The first email contains "Attachment "zzz.patch" removed and has as subject "[Project #id] {Current summary} (was: {former summary})". *) The second email contains "Attachment "zzz.patch" added and has as subject "[Project #id] {Current summary}"

Including a summary the ticket has in the past is not necessary and clutters the email. The email on uploading an attachment shall contain only the current summary, except the very same operation changes the summary.

I would like to get on the operation "replacing existing attachment" a single email.

https://code.djangoproject.com/ticket/ uses track and for these changes and I was told to report them here (https://code.djangoproject.com/ticket/29240)

Attachments (0)

Change History (2)

in reply to:  description comment:1 by Ryan J Ollos, 21 months ago

Replying to dpa-bugs@…:

Including a summary the ticket has in the past is not necessary and clutters the email. The email on uploading an attachment shall contain only the current summary, except the very same operation changes the summary.

Your report seems to mixup two issues, but the ticket you opened with the Django project is more clear. The (was: {former summary}) may be seen when changing the summary, but should not be seen when replacing an attachment.

I've considered previously that it might be good to move the summary change to notification body and just use the new summary in the subject. However, it needs to be debated.

I would like to get on the operation "replacing existing attachment" a single email.

Agreed, that should get fixed.

comment:2 by Ryan J Ollos, 21 months ago

Keywords: attachment added
Milestone: next-stable-1.2.x

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