Edgewall Software

Opened 5 years ago

Last modified 5 years ago

#12855 closed defect

No workflow hint for accept action when owner == self — at Version 1

Reported by: Ryan J Ollos Owned by: Ryan J Ollos
Priority: normal Milestone: 1.2.3
Component: ticket system Version: 1.2.2
Severity: normal Keywords: workflow
Cc: Branch:
Release Notes:

Workflow action is not shown for set_owner_to_self operation when ticket status is equal to the new state and ticket owner is the logged-in user.

API Changes:
Internal Changes:


The issue can be seen on trac-hacks.org, which has:

accept = new,accepted,assigned,reopened -> accepted
accept.operations = set_owner_to_self
accept.permissions = TICKET_MODIFY

Rather than adding a workflow hint, I think we should just not render the accept (or assign) action when owner == self.

Change History (1)

comment:1 by Ryan J Ollos, 5 years ago

Release Notes: modified (diff)
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