Edgewall Software

Opened 7 years ago

Closed 7 years ago

Last modified 7 years ago

#12843 closed enhancement (fixed)

Quote cloned ticket description — at Version 6

Reported by: anonymous Owned by: Ryan J Ollos
Priority: normal Milestone: 1.3.2
Component: ticket system Version:
Severity: normal Keywords: bitesized ticketclone
Cc: Branch:
Release Notes:

The cloned ticket description is quoted when cloning a ticket.

API Changes:
Internal Changes:

Description

Cloning a ticket or ticket comment adds this to the description:

Copied from [ticket:123#comment:456]:
----
Unquoted description or comment

Replying instead adds this:

Replying to [comment:456 User Name]:
> Quoted description or comment

That seems much more helpful.

The cloning functionality be changed to add something like this:

Copied from comment:456:ticket:123 by User Name:
> Quoted description or comment

Change History (6)

comment:1 by Ryan J Ollos, 7 years ago

Keywords: bitesized ticketclone added

comment:2 by Ryan J Ollos, 7 years ago

Milestone: 1.3.2
Owner: set to Ryan J Ollos
Status: newassigned

comment:3 by Ryan J Ollos, 7 years ago

comment:4 by anonymous, 7 years ago

Very nice! But please also change same thing in addCloneFromComments.

While you are at it, can you remove the (ugly and (annoying) unbalanced parentheses around the summary on line 83? Thank you!

comment:6 by Ryan J Ollos, 7 years ago

Release Notes: modified (diff)
Resolution: fixed
Status: assignedclosed

Committed to trunk in r16106.

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