Edgewall Software

Opened 7 years ago

Last modified 7 years ago

#12843 closed enhancement

Quote cloned ticket description — at Initial Version

Reported by: anonymous Owned by:
Priority: normal Milestone: 1.3.2
Component: ticket system Version:
Severity: normal Keywords: bitesized ticketclone
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

Cloning a ticket or ticket comment adds this to the description:

Copied from [ticket:123#comment:456]:
----
Unquoted description or comment

Replying instead adds this:

Replying to [comment:456 User Name]:
> Quoted description or comment

That seems much more helpful.

The cloning functionality be changed to add something like this:

Copied from comment:456:ticket:123 by User Name:
> Quoted description or comment

Change History (0)

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