Edgewall Software

Opened 8 years ago

Last modified 5 years ago

#11866 new enhancement

Export information on /about page as wiki markup and plain text

Reported by: Ryan J Ollos Owned by:
Priority: normal Milestone: next-major-releases
Component: general Version:
Severity: normal Keywords: about
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


On the mailing list and when handling plugin issues on trac-hacks.org we are often asking users to post the information about their environment from the /about page. We could make this process more user friendly by exporting contents of the page as wiki markup for pasting into a ticket, and as plain text for posting on the mailing list.

When the Create button on the error page is pressed a table of system info is created in the ticket description, so it seems that part of this functionality is already implemented: tags/trac-1.0.2/trac/web/main.py@:582-590#L580.

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Change History (3)

comment:1 by Ryan J Ollos, 7 years ago

Milestone: next-dev-1.1.xnext-major-releases

Retargetting tickets to narrow focus for milestone:1.2. Please move the ticket back to milestone:next-dev-1.1.x if you intend to resolve it by milestone:1.2.

comment:2 by Ryan J Ollos, 6 years ago

The feature would make it simple to describe how to provide the necessary information, for example in th:BugReporting#DescribingYourSystem.

comment:3 by Ryan J Ollos, 5 years ago

Or perhaps a TracAdmin command to print the system info to the console.

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