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#11758 closed enhancement (wontfix)
Option to send ticket emails based on ticket severity
| Reported by: | Owned by: | ||
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| Priority: | normal | Milestone: | |
| Component: | notification | Version: | |
| Severity: | normal | Keywords: | |
| Cc: | Branch: | ||
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
Hopefully this hasn't been requested, I looked as best I could. It would be useful to configure Trac to send emails to certain users based on ticket severity. For example, when a Blocker ticket is filed, I'd like to have the owner notified of the ticket. However, the owner doesn't need to be notified for every single ticket that is entered.
Thanks!
Attachments (0)
Change History (3)
comment:1 by , 9 years ago
| Milestone: | → undecided |
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comment:2 by , 7 years ago
| Milestone: | undecided |
|---|---|
| Resolution: | → wontfix |
| Status: | new → closed |
We do now have the appropriate interfaces to implement this in a small INotificationSubscriber plugin.
See wiki:CookBook/Notification/Subscriptions#Subscribetoticketchangeswithblockerseverity
comment:3 by , 7 years ago
I tested the BlockerSeverityTicketSubscriber and it works well after minor changes in CookBook/Notification/Subscriptions@6.
Note:
See TracTickets
for help on using tickets.
Such a special situation should be handled by a plugin… had we the appropriate interfaces. Most likely post-Announcer integration.