Edgewall Software

Opened 10 years ago

Closed 10 years ago

Last modified 10 years ago

#11190 closed enhancement (worksforme)

missing link to ticket/comment in the sent notification email

Reported by: butkovic@… Owned by:
Priority: normal Milestone:
Component: notification Version: 1.0.1
Severity: normal Keywords: email
Cc: ryan.j.ollos@… Branch:
Release Notes:
API Changes:
Internal Changes:


yesterday, after reporting tickets at trac hacks, I've noticed, there is no http link included in the e-mail text. What makes my life quite difficult, as somehow I had to figure it out myself, to see the comment sent in the context of the whole bug.

I think, link to bug (possibly also to comment) should be included either in the upper or lower part of the e-mail to make it easily accessible directly from the recieved e-mail.

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Change History (3)

comment:1 by Ryan J Ollos <ryan.j.ollos@…>, 10 years ago

Cc: ryan.j.ollos@… added

Trac notifications do include a link to the comment, at least in recent versions of Trac. You should see a link to the comment when you receive this email.

I believe the problem is that trac-hacks is still running Trac 0.10.6, which did not include a link to the comment. This is a rather sad state, but I haven't found enough time to complete the upgrade yet.

comment:2 by Christian Boos, 10 years ago

Resolution: worksforme
Status: newclosed

Also, the link could be missing or incomplete if you forgot to set [trac] base_url and [project] url. But other than that, it should work as expected.

Last edited 10 years ago by Christian Boos (previous) (diff)

comment:3 by Ryan J Ollos <ryan.j.ollos@…>, 10 years ago

I take back what I said about trac-hacks. I had confused the notifications received from trac-hacks with an issue that existed in the th:AnnouncerPlugin. Notifications from trac-hacks do include a link to the originating comment at the bottom of the email. I have noticed that in Gmail, the URL to the comment is often or always (by default) initially hidden in collapsed content. Clicking on the [...] expands to reveal the URL and rest of the email footer.

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