Edgewall Software
Modify

Opened 7 years ago

Closed 7 years ago

Last modified 7 years ago

#11155 closed defect (invalid)

Upgraded trac does not allow ticket change.

Reported by: David.Byne@… Owned by:
Priority: highest Milestone:
Component: ticket system Version: 1.0.1
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

I've upgraded my Trac 0.12.3 instance to 1.0.1. Everything seems to work well except I cannot make changes to existing tickets. I am currently the only one using the ticket system and when I submit a change, I get the message: Warning: Sorry, can not save your changes. This ticket has been modified by someone else since you started. I know that I am the only one in the ticket. I saw a message on the Trac Users list called Bug? Trac 1.0.1 modify existing tickets fails, but nothing was resolved or discovered from that.

Attachments (1)

ticket.html (21.5 KB ) - added by David.Byne@… 7 years ago.
problem template

Download all attachments as: .zip

Change History (4)

by David.Byne@…, 7 years ago

Attachment: ticket.html added

problem template

comment:1 by David.Byrne@…, 7 years ago

Resolution: invalid
Status: newclosed

I found the problem. The attached template was causing the issue. I think this template allows for collapsing/expanding various sections under certain conditions. I will close this ticket since this seems to be the problem.

comment:2 by omar.crea@…, 7 years ago

Hi, I have the same problem, but with only one of my various TraC environments (on the same machine).

I don't understand how can I fix the problem: I must modify the template? Something else?

in reply to:  2 comment:3 by Ryan J Ollos, 7 years ago

Replying to omar.crea@…:

I don't understand how can I fix the problem: I must modify the template? Something else?

Please ask on the MailingList, and provide details about your system: System Information from the about page, plugins that are installed, OS, web server.

Modify Ticket

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Action
as closed The ticket will remain with no owner.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from (none) to the specified user.

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