Edgewall Software
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Opened 15 years ago

Closed 13 years ago

#1099 closed enhancement (wontfix)

Milestone statistics should not include invalid or duplicate tickets

Reported by: Christopher Lenz Owned by: Christopher Lenz
Priority: normal Milestone:
Component: roadmap Version: 0.8
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:

Description

The statistics provided by the roadmap module for milestones currently include all closed tickets, regardless of resolution. To be more accurate, only tickets resolved as "fixed" should be included in the number of closed tickets.

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Change History (4)

comment:1 by Christopher Lenz, 15 years ago

Status: newassigned

comment:2 by d.mills@…, 14 years ago

That all depends, a ticket which is a duplicate shouldn't be counted as closed, but it shouldn't be treated as open ether.

Whet we need is a to ignore these tickets for the closed count _and_ for the total.

The same treatment should be applied to won't fixes among others

comment:3 by Christopher Lenz, 14 years ago

Milestone: 0.9
Severity: normalenhancement
Status: assignednew

I don't see how do fix this currently because the set of resolutions can be changed by the admin. Postponing.

comment:4 by Matthew Good, 13 years ago

Resolution: wontfix
Status: newclosed

The typical solution to this is that tickets marked as "duplicate" or "invalid" simply should not have a milestone set. You can do this manually, or with the upcoming WorkFlow you could enforce it with a plugin.

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as closed The owner will remain Christopher Lenz.
The resolution will be deleted. Next status will be 'reopened'.

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