Edgewall Software
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Opened 9 years ago

Closed 9 years ago

#10718 closed enhancement (invalid)

Is there a way to count the number of comments for each thread and output a log?

Reported by: rpshaw@… Owned by:
Priority: normal Milestone:
Component: ticket system Version: 0.11.5
Severity: normal Keywords:
Cc: rpshaw@… Branch:
Release Notes:
API Changes:
Internal Changes:

Description

I am a user support analyst and would like to track the relative difficulty of the user support tickets. As one metric, I'd like to know how many comments are in a certain thread. I know that I can do this manually, but is there a way to find out this information through Trac or by some type of plugin?

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Change History (1)

comment:1 by Remy Blank, 9 years ago

Resolution: invalid
Status: newclosed

Please ask such questions on the MailingList. This tracker is for Trac core development only. Thank you.

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