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#10718 closed enhancement (invalid)

Is there a way to count the number of comments for each thread and output a log?

Reported by:	rpshaw@…	Owned by:
Priority:	normal	Milestone:
Component:	ticket system	Version:	0.11.5
Severity:	normal	Keywords:
Cc:	rpshaw@…	Branch:
Release Notes:
API Changes:
Internal Changes:

Description

I am a user support analyst and would like to track the relative difficulty of the user support tickets. As one metric, I'd like to know how many comments are in a certain thread. I know that I can do this manually, but is there a way to find out this information through Trac or by some type of plugin?

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Change History (1)

comment:1 by Remy Blank, 12 years ago

Resolution:	→ invalid
Status:	new → closed

Please ask such questions on the MailingList. This tracker is for Trac core development only. Thank you.

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Summary:
Description:	I am a user support analyst and would like to track the relative difficulty of the user support tickets. As one metric, I'd like to know how many comments are in a certain thread. I know that I can do this manually, but is there a way to find out this information through Trac or by some type of plugin? You may use WikiFormatting here.
Type:		Priority:
Milestone:		Component:
Version:		Severity:
Keywords:		Cc:	Set your email in Preferences
Branch:
Release Notes:
API Changes:
Internal Changes:

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