Edgewall Software
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Opened 13 years ago

Closed 13 years ago

#10456 closed enhancement (duplicate)

make option restrict_owner more valuable

Reported by: franz.mayer@… Owned by:
Priority: normal Milestone:
Component: ticket system Version: 0.12.2
Severity: normal Keywords:
Cc: Branch:
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Description

Currenlty you can only choose between two options for the fields "reassign to":

  1. free text field
  2. restrict to owners

First option is not good, because of typos; second is not always good, because if you want to select a new owner (which haven't been in the owner's list) you just cannot do it.

More possible options:

  1. I would like to be able to select all users
  2. somebody only wants to have a specific group to be selected (see #7290)

So one solution of this enhencement would be that option restrict_owner is not a boolean, but a ChoiceOption with following entries:

  • text (free text field, option 1)
  • restrict_owner (like true nowadays, option 2)
  • user_list (option 3)
  • restrict_group (like requirement of #7290, option 4)

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Change History (2)

in reply to:  description comment:1 by franz.mayer@…, 13 years ago

Replying to franz.mayer@…:

(see #7290)

Sorry, I meant #8670.

comment:2 by Remy Blank, 13 years ago

Milestone: 0.13
Resolution: duplicate
Status: newclosed

That's pretty much a duplicate of #8670, which almost allows you to achieve 3. by setting the desired group to authenticated. I'll add a comment to #8670.

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