#1030 closed defect (worksforme)
smtp_always_cc do not work
| Reported by: | Owned by: | Jonas Borgström | |
|---|---|---|---|
| Priority: | high | Milestone: | |
| Component: | ticket system | Version: | 0.8.1 |
| Severity: | critical | Keywords: | notification |
| Cc: | peter@…, m.kooijman@… | Branch: | |
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
smtp_always_cc do not work with inividual mails or mailing lists. it is only possible to send mails if i use the Cc: input for a new ticket. the mails from smtp_always_cc gets always ignored.
achim
Attachments (1)
Change History (10)
comment:1 by , 21 years ago
| Resolution: | → fixed |
|---|---|
| Status: | new → closed |
comment:2 by , 20 years ago
| Milestone: | 0.8.1 → 0.8.2 |
|---|---|
| Resolution: | fixed |
| Status: | closed → reopened |
| Version: | 0.8 → 0.8.1 |
Just set everything up, and I'm seeing this here as well.
To confirm:
The email address in smtp_always_cc (known good) never receives any email.
If you then place that address in the CC: field, email is sent properly.
Trac 0.8.1, Fedora Core 3, Python 2.3.4.
This is a big issue - without email notification, a bug tracking system looses a lot of value.
comment:3 by , 20 years ago
When first setting up our trac installations I encountered this problem but it was always traceable back to a cached trac.ini file. Restarting the web server would always fix it.
comment:4 by , 20 years ago
| Cc: | added |
|---|
Bouncing the webserver didn't do it. smtp_always_cc is still not working.
Note: Even though I entered my email address when posting the bug, I never received anything about my initial post, or any of the responses to it. Shouldn't that be enabled here?
Hardcoding my address in the CC field so I get further responses.
comment:5 by , 20 years ago
Can you attach your trac.ini file here? I have several projects running on 0.8.1 with smtp_always_cc on, so I do know that it generally works.
comment:6 by , 20 years ago
Added the trac.ini. For the record, I just re-started apache again, and it still isn't sending mail.
Additionally, explicitely adding the email address in smtp_always_cc to the Cc: field does work - so it's not a general mail issue.
comment:7 by , 20 years ago
| Milestone: | 0.8.2 |
|---|
As this feature does seem to work for many other users, and I don't know where the problem might be, this ticket should not block the release of 0.8.2.
comment:8 by , 20 years ago
| Cc: | added |
|---|
I've been struggeling with email notification for a while too, but it works now (even with correct formatting ;-)
Anyway, could you try to enable logging by putting
log_type = file
in your trac.ini? It should then log stuff to the file trac.log in your trac environment directory. I presume an exception will be reported there, if for whatever reason the mail could not be sent.
comment:9 by , 20 years ago
| Keywords: | notification added |
|---|---|
| Resolution: | → worksforme |
| Status: | reopened → closed |
Unable to reproduce. At the very least, we need the DEBUG log output.
It works for me now. May be it was a temporary problem…