Edgewall Software

Opened 13 years ago

Closed 7 years ago

#10143 closed enhancement (wontfix)

Customizing of transmission rule of notification e-mail

Reported by: wadat Owned by:
Priority: normal Milestone:
Component: notification Version:
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


I want to customize the transmission rule of the notification mail.

  • It notifies owner only when the ticket status is changed.
  • It notifies owner and cc when the ticket status becomes "assigned".
  • It notifies owner only when the ticket comment is added.
  • etc

Additionally, I want the interface that can select whether the user notifies.

Attachments (0)

Change History (2)

comment:1 by Christian Boos, 13 years ago

Milestone: unscheduled

Sure, you want lot of things ;-)

We want an overhaul of the notification system, since quite some time now. Volunteers needed.

comment:2 by Peter Suter, 7 years ago

Milestone: unscheduled
Resolution: wontfix
Status: newclosed

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