Edgewall Software
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Opened 13 years ago

Closed 13 years ago

#10053 closed enhancement (duplicate)

email submission and commenting

Reported by: zefram@… Owned by:
Priority: normal Milestone:
Component: ticket system Version:
Severity: normal Keywords: email
Cc: zefram@… Branch:
Release Notes:
API Changes:
Internal Changes:

Description

Trac should support the submission of new tickets, and the addition of comments to existing tickets, by email. This would be a much more convenient interface for many users than any web frontend.

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Change History (3)

comment:1 by Christian Boos, 13 years ago

Resolution: wontfix
Status: newclosed

I supposed you missed my reply in #10051.

comment:2 by zefram@…, 13 years ago

Resolution: wontfix
Status: closedreopened

No, I didn't miss it, I opened this ticket as a direct result of it. In #10051 you said that the trac.edgewall.org admins wouldn't install an add-on to handle email. I made such a request to <info@…> (the only email address I could find for the trac.edgewall.org admins) before seeing your reply, and you could reasonably say "you missed my reply" in reply to that.

This ticket, #10053, is a feature request for Trac, asking that Trac be enhanced to support email submission out-of-the-box. It's not asking for any exception in how trac.edgewall.org is administered, it's asking for an addition to the base Trac software. If Trac did support this out-of-the-box, then presumably trac.edgewall.org would use it, and it would be easier for other Trac instances to support email submission too.

comment:3 by Christian Boos, 13 years ago

Resolution: duplicate
Status: reopenedclosed

Duplicate of #250, then.

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