Edgewall Software

Changes between Initial Version and Version 1 of TracUsersClearance


Ignore:
Timestamp:
Jan 28, 2011, 12:40:51 AM (13 years ago)
Author:
Steffen Hoffmann
Comment:

initial design and content, that's what I started and currently continue to do

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  • TracUsersClearance

    v1 v1  
     1= Reference entry clearance procedure =
     2A cookbook and subject to discussion and improvements
     3
     4In order to enforce our policy regarding entries at the TracUsers page, here are some recipes to follow as a general rule. Having an clearly outlined process is certainly good for forming common principles, standards for the collaborative clearance work and keep the process explicitly open for review and discussion of improvements as needed.
     5
     6== Internet research ==
     7Not much to say here. We just follow a link, if provided, or try to find the corresponding site by other means and look for a public Trac there or at least an explicit reference to one.
     8
     9== Direct contact ==
     10If the previous step fails, but we've found an inquiry web form or at least an appropriate email address, we'll send out a formal inquiry. We want to send just one inquiry to keep the overall process time per entry low, so we better try hard to make sure it reaches the recipient at least, right? That's why I personally prefer web forms to avoid possible email loss by false SPAM filtering at recipients site.
     11
     12Here are some samples, that I use extensively, with [#additions slight modification] as I see the need for it.
     13
     14general inquiry
     15{{{
     16subject: Inquiry regarding Trac usage update
     17
     18Dear Madams and Gentlemen,
     19
     20according to http://trac.edgewall.org/wiki/TracUsers you've declared,
     21that you did use Trac software in the past, or someone else did so on
     22your behalf.
     23
     24Since there is no public Trac according to my research and I can't find
     25other evidence for Trac usage at the current website as well, I do
     26request kindly, that you declare yourself regarding current Trac usage,
     27at least internally. Further information/short usage summary would be
     28perfect.
     29
     30Please note, this is purely for reference, no commercial interests from
     31my/our side. You don't need to declare anything, but I'll consider
     32deletion of the entry in question after 10 days without feedback from
     33your side.
     34
     35Thank you for taking care.
     36
     37Sincerely
     38
     39<sender signature>
     40}}}
     41
     42general inquiry (German version)
     43{{{
     44Betreff: Anfrage zur (internen) Verwendung von Trac
     45
     46Werte Damen und Herren,
     47
     48auf http://trac.edgewall.org/wiki/TracUsers wurde durch Sie oder andere
     49ein Referenzeintrag für Ihre Firma angelegt.
     50
     51Es wäre sehr hilfreich für meine Überprüfung, wenn Sie mir kurz
     52rückmelden, ob Sie Trac (noch) intern einsetzen, weil dies aus Ihrer
     53Internet-Präsenz nicht hervorgeht.
     54
     55Sie haben keinerlei Verpflichtungen, so wie ich keine wirtschaftlichen
     56Interessen verfolge. Ich erlaube mir allerdings die Freigabe zur
     57Löschung des fraglichen Eintrags, wenn sich binnen 10 Tagen niemand dazu
     58äußert.
     59
     60Vielen Dank im voraus für jede mögliche Aufklärung in dieser Sache.
     61
     62Mit freundlichem Gruß
     63
     64<Signatur des Absenders>
     65}}}
     66
     67common additions [=#additions]
     68 * if contact is questionable (i.e. there are several possible contacts, and we send on inquiry to each one or at least to the most likely one)
     69 {{{
     70 In your case a clearer reference would be appreciated too,
     71 since your company's name is not unique at a worldwide scale.
     72 }}}
     73
     74 German version
     75 {{{
     76 In Ihrem Fall wäre ggf. noch eine Präzisierung des Eintrags sinnvoll,
     77 so er wirklich Ihr Unternehmen betrifft.
     78 }}}
     79
     80After sending at least one inquiry, we move the entry to the section '[wiki:TracUsers#Undecidedinquirypending Undecided, inquiry pending]' and append a note regarding the end of the minimal response time to it:
     81 {{{
     82(without feedback to be deleted after <date = today + 10d>)
     83 }}}