Edgewall Software

Changes between Version 18 and Version 19 of TracTickets


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Timestamp:
Nov 16, 2004, 5:52:10 AM (19 years ago)
Author:
daniel
Comment:

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  • TracTickets

    v18 v19  
    22[[TracGuideToc]]
    33
    4 The Trac issue database provides simple but effective tracking of issues and bugs within the project.
     4The Trac issue database provides simple but effective tracking of issues and bugs within a project.
    55
    66As the central project management element of Trac, tickets are used for '''bug reports''',  '''feature requests''', '''software support issues''' and '''project tasks'''.
    77
    8 As with the TracWiki, this subsystem has been designed with the goal of making user contribution and participation as simple as possible. It should be easy to report bugs, ask questions and suggest improvements.
     8As with the TracWiki, this subsystem has been designed with the goal of making user contribution and participation as simple as possible. It should be as easy as possible to report bugs, ask questions and suggest improvements.
    99
    10 An issue is assigned to a person who must resolve it or reassign the ticket to
    11 someone else. All tickets can be edited, annotated, assigned, prioritized and
    12 discussed at any time.
     10An issue is assigned to a person who must resolve it or reassign the ticket to someone else.
     11All tickets can be edited, annotated, assigned, prioritized and discussed at any time.
     12
     13'''Note:''' To make full use of the ticket system, use it as an ''in bucket'' for ideas and tasks for your project, rather than just bug/fault reporting.
    1314
    1415== Ticket Fields ==
    … …  
    4647to understand.
    4748
     49'''Note:''' See TracNotification for how to configure email notifications of ticket changes.
     50
    4851=== State Diagram ===
    4952http://projects.edgewall.com/trac/attachment/wiki/TracTickets/Trac%20Ticket%20State%20Chart%2020040607DF.png?format=raw
    5053
    51 == Preset values for New Tickets from URL ==
     54== Advanced: Preset values for New Tickets from URL ==
    5255
    53 To create a link to the new ticket form with values preset you need to call the /newticket? URL with variable=value separate by &. Possible variable are :
     56To create a link to the new-icket form filled with preset values, you need to call the /newticket? URL with variable=value separated by &.
    5457
    55  * '''reporter''' : Name or email of the reporter
    56  * '''summary''' : Summary line for the ticket
    57  * '''description''' : Long description of the ticket
    58  * '''component''' : The component droplist
    59  * '''version''' : The version droplist
    60  * '''severity''' : The severity droplist
    61  * '''keywords''' : The keywords
    62  * '''priority''' : The priority droplist
    63  * '''milestone''' : The milestone droplist
    64  * '''owner''' : The responsable of the ticket
    65  * '''cc''' : The list of email for notify the ticket change
     58Possible variables are :
    6659
    67 Example : ''/trac/newticket?summary=Compile%20Error&version=1.0&component=gui''
     60 * '''reporter''' - Name or email of the reporter
     61 * '''summary''' - Summary line for the ticket
     62 * '''description''' - Long description of the ticket
     63 * '''component''' - The component droplist
     64 * '''version''' - The version droplist
     65 * '''severity''' - The severity droplist
     66 * '''keywords''' - The keywords
     67 * '''priority''' - The priority droplist
     68 * '''milestone''' - The milestone droplist
     69 * '''owner''' - The responsable of the ticket
     70 * '''cc''' - The list of email for notify the ticket change
    6871
    69 See also:  TracGuide, TracWiki, TracTicketsCustomFields
     72'''Example:''' ''/trac/newticket?summary=Compile%20Error&version=1.0&component=gui''
     73
     74
     75See also:  TracGuide, TracWiki, TracTicketsCustomFields, TracNotification