Changes between Version 66 and Version 67 of TracTicketTriage

Timestamp:

Mar 15, 2014, 6:23:37 PM (10 years ago)

Author:

Ryan J Ollos

Comment:

Push an InstallationIssue to the MailingList.

TracTicketTriage

@@ -16 +16 @@
  - tickets which are targeting a Trac plugin should be closed as //cantfix// with the **PluginIssue** mention in the comment. If the identity of the plugin is easily determined, add the `TH:<Plugin>` mention.
    - if the plugin is "agilo", then mention **AgiloForScrum** and add support@agile42.com to the CC: 
- - tickets which are clearly about installation issues or support requests should be invalidated as well, qualifying it as an **InstallationIssue**
+ - tickets which are clearly about installation issues or support requests should be invalidated as well, qualifying it as an **InstallationIssue** and directing the reporter to the MailingList.
  - for complaints about the long inactivity on opened tickets, refer to **ThisTicketWasOpenedTenYearsAgo**