Version 7 (modified by 19 years ago) ( diff ) | ,
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This page documents the 1.4 (latest stable) release. Documentation for other releases can be found here.
Email Notification of Ticket Changes
Table of Contents
Trac supports basic notification for ticket changes using email.
Email notification is useful to keep users up-to-date on tickets/issues of interest, and also provides a convenient way to post ticket changes to a dedicated mailing list. Note: As an example, this is how the Trac-tickets mailing list works.
Disabled by default, notification can be activated and configured in trac.ini.
Receiving Notification
When reporting a new ticket or adding a comment, enter a valid email address in the reporter, editor or cc field. Trac will automatically send you an email when changes are made to the ticket.
This is useful to keep up-to-date on an issue or enhancement request that interests you.
Configuring SMTP Notification
Config Options
These are the available options for the [notification] section in trac.ini.
- smtp_enabled: Enable notification.
- smtp_server: SMTP server used for notification messages.
- smtp_from: Email address to use for Sender-headers in notification emails.
- smtp_replyto: Email address to use for Reply-To-headers in notification emails.
- smtp_always_cc: List of email addresses to always send notifications to. Typically used to post ticket changes to a dedicated mailing list.
- always_notify_reporter: Always send notifications to any address in the reporter field.
Either smtp_from or smtp_replyto (or both) must be set, otherwise Trac refuses to send notification mails.
Example Configuration
[notification] smtp_enabled = true smtp_server = mail.example.com smtp_from = notifier@example.com smtp_replyto = myproj@projects.example.com smtp_always_cc = ticketmaster@example.com, theboss+myproj@example.com
Sample Email
#42: testing ---------------------------+------------------------------------------------ Id: 42 | Status: assigned Component: report system | Modified: Fri Apr 9 00:04:31 2004 Severity: major | Milestone: 0.9 Priority: lowest | Version: 0.6 Owner: anonymous | Reporter: jonas@example.com ---------------------------+------------------------------------------------ Changes: * component: changset view => search system * priority: low => highest * owner: jonas => anonymous * cc: daniel@example.com => daniel@example.com, jonas@example.com * status: new => assigned Comment: I'm interested too! -- Ticket URL: <http://example.com/trac/ticket/42> My Project <http://myproj.example.com/>
See also: TracTickets, TracIni, TracGuide