Changes between Version 47 and Version 48 of TracNotification

Timestamp:

Oct 8, 2009, 5:13:57 PM (15 years ago)

Author:

Chris.Nelson@…

Comment:

Began details about e-mail content customization

TracNotification

@@ -1 +1 @@
 = Email Notification of Ticket Changes =
 [[TracGuideToc]]
+
+[[PageOutline]]
 
 Trac supports notification about ticket changes via email. 
@@ -70 +72 @@
  * `ticket`: The ticket model object (see [trac:source:/trunk/trac/ticket/model.py model.py]). Individual ticket fields can be addressed by appending the field name separated by a dot, e.g. `$ticket.milestone`.
 
+=== Customizing the e-mail content ===
+
+The notification e-mail content is generated based on `ticket_notify_email.txt` in `trac/ticket/templates`.  The default looks like this:
+
+{{{
+$ticket_body_hdr
+$ticket_props
+#choose ticket.new
+  #when True
+$ticket.description
+  #end
+  #otherwise
+    #if changes_body
+Changes (by $change.author):
+
+$changes_body
+    #end
+    #if changes_descr
+      #if not changes_body and not change.comment and change.author
+Description changed by $change.author:
+      #end
+$changes_descr
+--
+    #end
+    #if change.comment
+
+Comment${not changes_body and '(by %s)' % change.author or ''}:
+
+$change.comment
+    #end
+  #end
+#end
+
+-- 
+Ticket URL: <$ticket.link>
+$project.name <${project.url or abs_href()}>
+$project.descr
+}}}
 == Sample Email ==
 {{{