Changes between Version 3 and Version 4 of 0.12/TracNotification

Timestamp:

Apr 10, 2010, 6:34:05 PM (13 years ago)

Author:

Christian Boos

Comment:

sync with [9452] and freezing

0.12/TracNotification

@@ +1 @@
+** Note: this page was used to prepare the 0.12 version of wiki:/TracNotification, see now directly that toplevel page **
 = Email Notification of Ticket Changes =
 [[TracGuideToc]]
@@ -9 +10 @@
 
 == Receiving Notification Mails ==
-When reporting a new ticket or adding a comment, enter a valid email address in the ''reporter'', ''assigned to/owner'' or ''cc'' field. Trac will automatically send you an email when changes are made to the ticket (depending on how notification is configured).
+When reporting a new ticket or adding a comment, enter a valid email address or your username in the ''reporter'', ''assigned to/owner'' or ''cc'' field. Trac will automatically send you an email when changes are made to the ticket (depending on how notification is configured).
 
 This is useful to keep up-to-date on an issue or enhancement request that interests you.
 
+=== How to use your username to receive notification mails ===
+
+To receive notification mails, you can either enter a full email address or your username. To get notified with a simple username or login, you need to specify a valid email address in the ''Preferences'' page. 
+
+Alternatively, a default domain name ('''`smtp_default_domain`''') can be set in the TracIni file (see [#ConfigurationOptions Configuration Options] below). In this case, the default domain will be appended to the username, which can be useful for an "Intranet" kind of installation.
+
 == Configuring SMTP Notification ==
+
+'''Important:''' For TracNotification to work correctly, the `[trac] base_url` option must be set in [wiki:TracIni trac.ini]. 
 
 === Configuration Options ===
@@ -85 +94 @@
  * `ticket`: The ticket model object (see [trac:source:/trunk/trac/ticket/model.py model.py]). Individual ticket fields can be addressed by appending the field name separated by a dot, e.g. `$ticket.milestone`.
 
+=== Customizing the e-mail content ===
+
+The notification e-mail content is generated based on `ticket_notify_email.txt` in `trac/ticket/templates`.  You can add your own version of this template by adding a `ticket_notify_email.txt` to the templates directory of your environment. The default looks like this:
+
+{{{
+$ticket_body_hdr
+$ticket_props
+#choose ticket.new
+  #when True
+$ticket.description
+  #end
+  #otherwise
+    #if changes_body
+Changes (by $change.author):
+
+$changes_body
+    #end
+    #if changes_descr
+      #if not changes_body and not change.comment and change.author
+Description changed by $change.author:
+      #end
+$changes_descr
+--
+    #end
+    #if change.comment
+
+Comment${not changes_body and '(by %s)' % change.author or ''}:
+
+$change.comment
+    #end
+  #end
+#end
+
+-- 
+Ticket URL: <$ticket.link>
+$project.name <${project.url or abs_href()}>
+$project.descr
+}}}
 == Sample Email ==
 {{{
@@ -137 +184 @@
 }}}
 
+For Trac .10, use the filter:
+{{{
+from:(<smtp_from>) (("Reporter: <username>" -Changes -Comment) OR "Changes (by <username>)" OR "Comment (by <username>)")
+}}}
+
 to delete these notifications.
 
@@ -179 +231 @@
 Relevant ML threads:
  * SELinux: http://article.gmane.org/gmane.comp.version-control.subversion.trac.general/7518
-Relevant commands:
- * system-config-selinux
- 
+
+For SELinux in Fedora 10:
+{{{
+$ setsebool -P httpd_can_sendmail 1
+}}}
 === ''Suspected spam'' error ===
 
@@ -189 +243 @@
 
 Quoted printable encoding works better with languages that use one of the Latin charsets. For Asian charsets, it is recommended to stick with the Base64 encoding.
+
+=== ''501, 5.5.4 Invalid Address'' error ===
+
+On IIS 6.0 you could get a 
+{{{
+Failure sending notification on change to ticket #1: SMTPHeloError: (501, '5.5.4 Invalid Address')
+}}}
+in the trac log. Have a look [http://support.microsoft.com/kb/291828 here] for instructions on resolving it.
+
 
 ----