Edgewall Software

Opened 17 years ago

Last modified 15 years ago

#5597 closed defect

can't view tickets — at Version 1

Reported by: didley@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: 0.10.4
Severity: major Keywords:
Cc: Eli Carter Branch:
Release Notes:
API Changes:
Internal Changes:

Description (last modified by Emmanuel Blot)

After a downgrade from 0.11.dev to trac 10.4 I can't view tickets. The result is the error message

Python Traceback 

Traceback (most recent call last):
  File "D:\Programme\Python24\Lib\site-packages\trac\web\main.py", line 406, in dispatch_request
    dispatcher.dispatch(req)
  File "D:\Programme\Python24\Lib\site-packages\trac\web\main.py", line 237, in dispatch
    resp = chosen_handler.process_request(req)
  File "D:\Programme\Python24\Lib\site-packages\trac\ticket\web_ui.py", line 313, in process_request
    get_reporter_id(req, 'author'))
  File "D:\Programme\Python24\Lib\site-packages\trac\ticket\web_ui.py", line 669, in _insert_ticket_data
    actions = TicketSystem(self.env).get_available_actions(ticket, req.perm)
  File "D:\Programme\Python24\Lib\site-packages\trac\ticket\api.py", line 83, in get_available_actions
    return [action for action in actions.get(ticket['status'], ['leave'])
  File "D:\Programme\Python24\Lib\site-packages\trac\ticket\model.py", line 104, in __getitem__
    return self.values[name]
KeyError: 'status'

Need urgent help

regards

Change History (1)

comment:1 by Emmanuel Blot, 17 years ago

Description: modified (diff)
Severity: blocker → major

Although I can understand the frustration, you cannot install the development release of a software and consider having difficulties to revert back to the official release is a blocker issue.

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