Edgewall Software

This page documents the 1.0 (latest stable) release. See 0.12/TracQuery if you need the previous version.

Trac Ticket Queries

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In addition to reports, Trac provides support for custom ticket queries, which can be used to display tickets that meet specified criteria.

To configure and execute a custom query, switch to the View Tickets module from the navigation bar, and select the Custom Query link.

Filters

When you first go to the query page, the default filter will display tickets relevant to you:

  • If logged in then all open tickets, it will display open tickets assigned to you.
  • If not logged in but you have specified a name or email address in the preferences, then it will display all open tickets where your email (or name if email not defined) is in the CC list.
  • If not logged in and no name/email is defined in the preferences, then all open issues are displayed.

Current filters can be removed by clicking the button to the left with the minus sign on the label. New filters are added from the pulldown lists at the bottom corners of the filters box; 'And' conditions on the left, 'Or' conditions on the right. Filters with either a text box or a pulldown menu of options can be added multiple times to perform an Or on the criteria.

You can use the fields just below the filters box to group the results based on a field, or display the full description for each ticket.

After you have edited your filters, click the Update button to refresh your results.

Clicking on one of the query results will take you to that ticket. You can navigate through the results by clicking the Next Ticket or Previous Ticket links just below the main menu bar, or click the Back to Query link to return to the query page.

You can safely edit any of the tickets and continue to navigate through the results using the Next/Previous/Back to Query links after saving your results. When you return to the query any tickets which were edited will be displayed with italicized text. If one of the tickets was edited such that it no longer matches the query criteria , the text will also be greyed. Lastly, if a new ticket matching the query criteria has been created, it will be shown in bold.

The query results can be refreshed and cleared of these status indicators by clicking the Update button again.

Saving Queries

Trac allows you to save the query as a named query accessible from the reports module. To save a query ensure that you have Updated the view and then click the Save query button displayed beneath the results. You can also save references to queries in Wiki content, as described below.

Note: one way to easily build queries like the ones below, you can build and test the queries in the Custom report module and when ready - click Save query. This will build the query string for you. All you need to do is remove the extra line breaks.

Note: you must have the REPORT_CREATE permission in order to save queries to the list of default reports. The Save query button will only appear if you are logged in as a user that has been granted this permission. If your account does not have permission to create reports, you can still use the methods below to save a query.

You may want to save some queries so that you can come back to them later. You can do this by making a link to the query from any Wiki page.

[query:status=new|assigned|reopened&version=1.0 Active tickets against 1.0]

Which is displayed as:

Active tickets against 1.0

This uses a very simple query language to specify the criteria, see Query Language.

Alternatively, you can copy the query string of a query and paste that into the Wiki link, including the leading ? character:

[query:?status=new&status=assigned&status=reopened&group=owner Assigned tickets by owner]

Which is displayed as:

Assigned tickets by owner

Customizing the table format

You can also customize the columns displayed in the table format (format=table) by using col≤field>. You can specify multiple fields and what order they are displayed in by placing pipes (|) between the columns:

[[TicketQuery(max=3,status=closed,order=id,desc=1,format=table,col=resolution|summary|owner|reporter)]]

This is displayed as:

Full rows

In table format you can also have full rows by using rows≤field>:

[[TicketQuery(max=3,status=closed,order=id,desc=1,format=table,col=resolution|summary|owner|reporter,rows=description)]]

This is displayed as:

Results (1 - 3 of 10022)

1 2 3 4 5 6 7 8 9 10 11
Ticket Resolution Summary Owner Reporter
#12084 duplicate OperationalError: database is locked cll@…
Description

How to Reproduce

While doing a POST operation on /newticket, Trac issued an internal error.

(please provide additional details here)

Request parameters:

{'__FORM_TOKEN': u'7f4095fcdb119882fca582d6',
 'field_cc': u'ofp@aalborg.dk',
 'field_checkbox_public': u'1',
 'field_description': u'Customer: Aalborg Kommune\r\nSupport Connection: 10.99.0.10\r\n\r\nWhen setting up AD integration, the system fails with No response from Server\r\nIt looks like an internal server timeout \r\nWe have verified CN string, password, and more. \r\n\r\nPlease contact Ole, at ofp (a) aalborg.dk. 99317945 - He will be in the office between 9am-3pm Danish time\r\nHe will be able to supply username and password etc. \r\n\r\nMed venlig hilsen / Best regards\r\nClaus L\xf8ppenthien\r\n',
 'field_reporter': u'cll@dubex.dk',
 'field_severity': u'normal',
 'field_summary': u'AD intergration failing',
 'field_type': u'defect',
 'submit': u'Create ticket'}

User agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Safari/537.36

System Information

Trac 0.12.2
Docutils 0.8.1
Genshi 0.6
Pygments 1.4
pysqlite 2.6.0
Python 2.7.3 (default, Feb 27 2014, 19:58:35)
[GCC 4.6.3]
setuptools 7.0
SQLite 3.7.9
jQuery 1.4.2

Enabled Plugins

CustomerIntegration 1.0
FlexibleAssignTo 0.8.13
TracAccountManager 0.2.1dev-r4679

Python Traceback

Traceback (most recent call last):
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/web/main.py", line 511, in _dispatch_request
    dispatcher.dispatch(req)
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/web/main.py", line 237, in dispatch
    resp = chosen_handler.process_request(req)
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/ticket/web_ui.py", line 170, in process_request
    return self._process_newticket_request(req)
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/ticket/web_ui.py", line 443, in _process_newticket_request
    self._do_create(req, ticket) # (redirected if successful)
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/ticket/web_ui.py", line 1266, in _do_create
    ticket.insert()
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/ticket/model.py", line 233, in insert
    @self.env.with_transaction(db)
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/db/api.py", line 78, in transaction_wrapper
    ldb.commit()
OperationalError: database is locked
#12082 invalid Remove Rule from EnhancedGrid filter is cousing Uncaught TypeError in browser console adinarayana14
Description

I have copied the grid filter example from the bellow link, and added filter rules while start up this grid.

https://dojotoolkit.org/reference-guide/1.10/dojox/grid/EnhancedGrid/plugins/Filter.html

I have added the following filter rules to filter the data:

grid.setFilter([{ 
        colTxt: "Genre", 
        column: "2", 
        condTxt: "contains", 
        condition: "contains", 
        formattedVal: "easy", 
        type: "string", 
        value: "easy" 
}, { 
        colTxt: "Artist", 
        column: "3", 
        condTxt: "contains", 
        condition: "contains", 
        formattedVal: "Frank Sinatra", 
        type: "string", 
        value: "Frank Sinatra" 
}]);

When grid loads the filter is applying properly. http://dojo-toolkit.33424.n3.nabble.com/file/n4006019/image12.png

Once I click on Remove Rule button I am getting the Uncaught TypeError? on browser console. The filter is not happening and the rule not removed from filter tip.

http://dojo-toolkit.33424.n3.nabble.com/file/n4006019/image23.png

Note: I have tested this in all browsers and with latest dojo version as well.

#12081 duplicate OperationalError: database is locked musa.al-ghazali@…
Description

How to Reproduce

While doing a POST operation on /ticket/3261, Trac issued an internal error.

(please provide additional details here)

Request parameters:

{'__FORM_TOKEN': u'f0a0245d1ecb9d90a759b9b5',
 'action': u'leave',
 'cnum': u'9',
 'comment': u'Hi Sanjaya, \r\n\r\nIs works perfectly now. \r\nYou can close the ticket. \r\nthx. ',
 'field_cc': u'',
 'field_checkbox_public': u'1',
 'field_description': u"Hi, \r\nwe do not receive data in labka dashboard's? \r\nIs not the first time, it happens often.",
 'field_reporter': u'musa.al-ghazali@regionh.dk',
 'field_severity': u'normal',
 'field_summary': u'CIMT: Labka dashboard',
 'field_type': u'defect',
 'id': u'3261',
 'replyto': u'',
 'submit': u'Submit changes',
 'ts': u'2015-05-14 08:30:32.146307+00:00'}

User agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.152 Safari/537.36

System Information

Trac 0.12.2
Docutils 0.8.1
Genshi 0.6
Pygments 1.4
pysqlite 2.6.0
Python 2.7.3 (default, Feb 27 2014, 19:58:35)
[GCC 4.6.3]
setuptools 7.0
SQLite 3.7.9
jQuery 1.4.2

Enabled Plugins

CustomerIntegration 1.0
FlexibleAssignTo 0.8.13
TracAccountManager 0.2.1dev-r4679

Python Traceback

Traceback (most recent call last):
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/web/main.py", line 511, in _dispatch_request
    dispatcher.dispatch(req)
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/web/main.py", line 237, in dispatch
    resp = chosen_handler.process_request(req)
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/ticket/web_ui.py", line 169, in process_request
    return self._process_ticket_request(req)
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/ticket/web_ui.py", line 586, in _process_ticket_request
    self._do_save(req, ticket, action)
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/ticket/web_ui.py", line 1311, in _do_save
    cnum=internal_cnum):
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/ticket/model.py", line 296, in save_changes
    @self.env.with_transaction(db)
  File "/usr/local/lib/python2.7/dist-packages/Trac-0.12.2-py2.7.egg/trac/db/api.py", line 78, in transaction_wrapper
    ldb.commit()
OperationalError: database is locked
1 2 3 4 5 6 7 8 9 10 11

Query Language

query: TracLinks and the [[TicketQuery]] macro both use a mini “query language” for specifying query filters. Filters are separated by ampersands (&). Each filter consists of the ticket field name, an operator and one or more values. More than one value are separated by a pipe (|), meaning that the filter matches any of the values. To include a literal & or | in a value, escape the character with a backslash (\).

The available operators are:

= the field content exactly matches one of the values
~= the field content contains one or more of the values
^= the field content starts with one of the values
$= the field content ends with one of the values

All of these operators can also be negated:

!= the field content matches none of the values
!~= the field content does not contain any of the values
!^= the field content does not start with any of the values
!$= the field content does not end with any of the values

The date fields created and modified can be constrained by using the = operator and specifying a value containing two dates separated by two dots (..). Either end of the date range can be left empty, meaning that the corresponding end of the range is open. The date parser understands a few natural date specifications like "3 weeks ago", "last month" and "now", as well as Bugzilla-style date specifications like "1d", "2w", "3m" or "4y" for 1 day, 2 weeks, 3 months and 4 years, respectively. Spaces in date specifications can be omitted to avoid having to quote the query string.

created=2007-01-01..2008-01-01 query tickets created in 2007
created=lastmonth..thismonth query tickets created during the previous month
modified=1weekago.. query tickets that have been modified in the last week
modified=..30daysago query tickets that have been inactive for the last 30 days

See also: TracTickets, TracReports, TracGuide, TicketQuery

Last modified 3 months ago Last modified on Feb 13, 2015 8:21:49 AM