Edgewall Software

Ticket #890 (closed enhancement: duplicate)

Opened 4 years ago

Last modified 3 years ago

Some ticket changes are not visible in the Timeline

Reported by: cboos@… Owned by: jonas
Priority: normal Milestone:
Component: timeline Version: devel
Severity: normal Keywords:
Cc:

Description

I suppose that it is on purpose that the comments added to tickets are not shown in the timeline...

However, I see at 2 problems with that approach:

  • The timeline filter says Ticket changes yes/no, which is misleading
  • When you add something meaningful to an old ticket, chances are high that this won't be noticed for a while...

For instance, I made a contribution (an interesting one, imho) to #234. To be sure that this will get noticed, I could have created a new ticket for it (*) linking to the old one for good measure, or announced it on the mailing-list...

But wouldn't it be simpler if it was shown as a ticket change in the timeline?

Possible solution:

  • Change the current filtername from "Ticket changes" to "Tickets status changes"
  • Add another filter "Ticket contributions", which enables/disables viewing the added comments

(*) one could argue that this was indeed what I've done :)

Attachments

ticket_comments_in_timeline.1017.diff (6.8 kB) - added by cboos@… 4 years ago.
patch that does the proposed solution
Timeline.py.diff (4.4 kB) - added by Arthur.Ward@… 3 years ago.
Updated diff for Timeline.py that applies against 0.8.1

Change History

Changed 4 years ago by cboos@…

patch that does the proposed solution

Changed 4 years ago by Matthew Good <matt-good.net>

  • status changed from new to closed
  • resolution set to duplicate

This is a duplicate of #662. I'll include a link back here for the patch.

Changed 3 years ago by Florent Guillaume <fg@…>

  • cc fg@… added

Changed 3 years ago by Arthur.Ward@…

Updated diff for Timeline.py that applies against 0.8.1

Changed 3 years ago by anonymous

  • cc fg@… removed

Add/Change #890 (Some ticket changes are not visible in the Timeline)

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