Opened 15 years ago
Closed 15 years ago
#8437 closed enhancement (duplicate)
Add NEEDINFO as a bug state
| Reported by: | anonymous | Owned by: | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | ticket system | Version: | none |
| Severity: | normal | Keywords: | |
| Cc: | mail@… | Branch: | |
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
On many bugzilla installation you have a state called NEEDINFO. This is a state you can set to the reporter or another person if you need more details. You can easier search for such bugs and the person who is set the NEEDINFO too gets reminded after a period of time. It would be great in trac that you have such a possibility.
NEEDINFO should be a special kind of resolution. You should have a field like the "Assigned to:" field where you can enter an email address or account name. If you leave the field empty then the reporters mail should be used. If the state is still NEEDINFO after x days the person who is the info provider should be reminded.
http://en.opensuse.org/Bug_Reporting_FAQ#Bug_Status_NEEDINFO
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