Edgewall Software

Ticket #6899 (closed defect: wontfix)

Opened 9 months ago

Last modified 8 months ago

Cannot reassign to null

Reported by: trac-ja@… Owned by: ecarter
Priority: low Milestone: 0.11
Component: ticket system Version: devel
Severity: normal Keywords:
Cc: trac-ja@…

Description

When I reassign a ticket with [ticket] restricted_owner=true, it contains a empty entry on the head of list on 0.10. But 0.11 is not contain that.

Do you change spec of this part?

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Change History

  Changed 9 months ago by ecarter

  • owner changed from jonas to ecarter

  Changed 9 months ago by michael.greene@…

I'm having the same problem.

  Changed 9 months ago by ecarter

  • status changed from new to assigned

Similar issue with assigning a default owner of a component.

follow-up: ↓ 5   Changed 9 months ago by ecarter

The default owner of a component is a separate issue: #6912.

I'm not certain we want to change this; with the configurable workflow in 0.11, there is set_owner and also del_owner. I don't see how deleting the owner and moving the ticket to the 'assigned' state makes sense. If there is a need for this, I think we'll have to add a set_or_del_owner action. But I suspect it would be better solved as having two separate actions available.

What workflow are you using, and what are you trying to do?

in reply to: ↑ 4   Changed 9 months ago by trac-ja@…

Replying to ecarter:

I'm not certain we want to change this

OK, I think that all tickets must have a owner, too. I just ask you a current spec. I shuld use MailingList, sorry.

A simple workaround:

  1. Create nobody user (realuser or entry of SESSION table).
  2. Set all component's default_owner to nobody.

:-)

  Changed 8 months ago by ecarter

  • status changed from assigned to closed
  • resolution set to wontfix

If there is a use-case where this is needed, reopen the ticket. Otherwise, I don't think we need a blank entry in the assign-to list.

Add/Change #6899 (Cannot reassign to null)

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