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Ticket #4643 (closed enhancement: duplicate)

Opened 5 years ago

Last modified 5 years ago

ability to specify when custom fields should show up based on ticket type

Reported by: eoin.dunne@… Owned by: jonas
Priority: normal Milestone:
Component: general Version:
Severity: normal Keywords:
Cc:
Release Notes:
API Changes:

Description

We've added a couple of custom ticket types. The flexibility of this is awsome. The only short coming is that the ticket form can start to get clutered. The other thing is sometimes custom fields only make sense for certain types of tickets.

For example, we added a support_call ticket type. There is another system that we tie so we created a custom text field where support can enter a reference (issue number), to another internal system we have.

The only thing is that this field only makes sense in the context of the support_call ticket type.
If you could add a constraint to the trac.ini configuration section for that custom field, perhaps a list of ticket types when the custom field should appear.

something like:

customFieldName.show=support_call
customFieldName.show=all
or to show the field in a subset of ticket types…
customFieldName.show=defect, enhancement, support_call

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comment:1 Changed 5 years ago by anonymous

  • Resolution set to duplicate
  • Status changed from new to closed

Duplicate of #2464.

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