Edgewall Software
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Opened 19 years ago

Closed 18 years ago

#1817 closed defect (worksforme)

E-mail notification upon assignment

Reported by: mr0winky@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: general Version: 0.8.4
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

What would it require to get an e-mail notification sent out when you assign a ticket to someone, instead of only including them to the e-mail when they accept?

Attachments (0)

Change History (1)

comment:1 by sid, 18 years ago

Resolution: → worksforme
Status: new → closed

You can do this now using TracNotification. In particular, see this field:

always_notify_owner: (since 0.9) Always send notifications to the address in the owner field.

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Set your email in Preferences
Action
as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

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E-mail address and name can be saved in the Preferences .
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