Edgewall Software

Opened 10 years ago

Closed 9 years ago

#1352 closed defect (fixed)

Terminology: ticket changelog

Reported by: anonymous Owned by: cmlenz
Priority: low Milestone: 0.9
Component: ticket system Version: 0.8.1
Severity: trivial Keywords:
Release Notes:
API Changes:


Changelogs start w/ the oldest entry first. This always makes it necessary to scroll down to see the last (newest) entry. I'd prefer to have this the other way round (starting w/ the last entry).

This would IMHO also complement #1326, since it helps to see important details of a ticket as fast as possible.

Attachments (0)

Change History (7)

comment:1 Changed 9 years ago by cboos

  • Component changed from general to ticket system
  • Milestone set to 0.9
  • Owner changed from jonas to cboos
  • Status changed from new to assigned

Most of the time a comment is responding to previous comments, so I don't think it would make sense to read them in reverse order.

But you have a point in that the Changelog term used for the title suggest the other way round (most recent first).

I'd suggest renaming Changelog to Modification History.

comment:2 Changed 9 years ago by mgood

I don't see why "Changelog" suggests a particular ordering. I think the word is just fine: it's a log of the changes. I'd rather keep the label short. "Modification History" is unnecessarily verbose.

comment:3 Changed 9 years ago by cboos

While the word Changelog in itself doesn't suggest any order, there's a common practice of recording changes with the most recent changes first in Changelog files. That's why I think there's a connotation.

Would History be better? It's shorter, and it suggests the chronological order…

Mantis for example uses Bug history, JIRA uses Change History

comment:4 Changed 9 years ago by cmlenz

I have no problem with the current terminology, but Change History would also work for me.

comment:5 Changed 9 years ago by cmlenz

  • Owner changed from cboos to cmlenz
  • Status changed from assigned to new
  • Summary changed from Order of changelog entries to Terminology: ticket changelog

comment:6 Changed 9 years ago by cmlenz

  • Priority changed from normal to low
  • Severity changed from normal to trivial
  • Status changed from new to assigned

comment:7 Changed 9 years ago by cmlenz

  • Resolution set to fixed
  • Status changed from assigned to closed

Changed to "Change History" in [1700].

Add Comment

Modify Ticket

Change Properties
<Author field>
as closed The owner will remain cmlenz.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from cmlenz to the specified user.

E-mail address and user name can be saved in the Preferences.

Note: See TracTickets for help on using tickets.