Edgewall Software

Opened 10 years ago

Closed 10 years ago

#1352 closed defect (fixed)

Terminology: ticket changelog

Reported by: anonymous Owned by: cmlenz
Priority: low Milestone: 0.9
Component: ticket system Version: 0.8.1
Severity: trivial Keywords:
Release Notes:
API Changes:


Changelogs start w/ the oldest entry first. This always makes it necessary to scroll down to see the last (newest) entry. I'd prefer to have this the other way round (starting w/ the last entry).

This would IMHO also complement #1326, since it helps to see important details of a ticket as fast as possible.

Attachments (0)

Change History (7)

comment:1 Changed 10 years ago by cboos

  • Component changed from general to ticket system
  • Milestone set to 0.9
  • Owner changed from jonas to cboos
  • Status changed from new to assigned

Most of the time a comment is responding to previous comments, so I don't think it would make sense to read them in reverse order.

But you have a point in that the Changelog term used for the title suggest the other way round (most recent first).

I'd suggest renaming Changelog to Modification History.

comment:2 Changed 10 years ago by mgood

I don't see why "Changelog" suggests a particular ordering. I think the word is just fine: it's a log of the changes. I'd rather keep the label short. "Modification History" is unnecessarily verbose.

comment:3 Changed 10 years ago by cboos

While the word Changelog in itself doesn't suggest any order, there's a common practice of recording changes with the most recent changes first in Changelog files. That's why I think there's a connotation.

Would History be better? It's shorter, and it suggests the chronological order…

Mantis for example uses Bug history, JIRA uses Change History

comment:4 Changed 10 years ago by cmlenz

I have no problem with the current terminology, but Change History would also work for me.

comment:5 Changed 10 years ago by cmlenz

  • Owner changed from cboos to cmlenz
  • Status changed from assigned to new
  • Summary changed from Order of changelog entries to Terminology: ticket changelog

comment:6 Changed 10 years ago by cmlenz

  • Priority changed from normal to low
  • Severity changed from normal to trivial
  • Status changed from new to assigned

comment:7 Changed 10 years ago by cmlenz

  • Resolution set to fixed
  • Status changed from assigned to closed

Changed to "Change History" in [1700].

Modify Ticket

Change Properties
Set your email in Preferences
as closed The owner will remain cmlenz.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from cmlenz to the specified user.

Add Comment

E-mail address and name can be saved in the Preferences.

Note: See TracTickets for help on using tickets.