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Opened 5 years ago

Closed 4 years ago

Last modified 4 years ago

#9439 closed defect (fixed)

KeyError: 'trac/locale'

Reported by: easteregg Owned by: rblank
Priority: high Milestone: 0.12.2
Component: i18n Version: 0.12
Severity: blocker Keywords: babel i18n
Cc: bountin@…, felix.schwarz@…
Release Notes:
API Changes:

Description

How to Reproduce

While doing a GET operation on /wiki, Trac issued an internal error.

i upgraded to the version 0.12 and installed babel for i18n support, but everypage and the cmd trac-admin crashes with this error.

Request parameters:

{}

User agent: Opera/9.80 (Windows NT 6.1; U; en) Presto/2.5.24 Version/10.53

System Information

Trac 0.12
Babel 0.9.5
Genshi 0.6
mod_python 3.3.1
MySQL server: "5.0.51a-24+lenny4", client: "5.0.51a", thread-safe: 1
MySQLdb 1.2.2
Pygments 0.10
Python 2.5.2 (r252:60911, Jan 24 2010, 18:02:01)
[GCC 4.3.2]
pytz 2008c
RPC 1.6.6
setuptools 0.6c11
Subversion 1.5.1 (r32289)
jQuery 1.4.2

Enabled Plugins

AutocompleteUsers 0.4.1
IniAdmin 0.2
SvnAuthzAdminPlugin 0.1.2.-Moved.to.Trac.0.11-
TracAccountManager 0.2.1dev-r7737
TracTicketDelete 2.0
TracWysiwyg 0.2-r7772
TracXMLRPC 1.6.6

Python Traceback

Traceback (most recent call last):
  File "build/bdist.linux-x86_64/egg/trac/web/main.py", line 513, in _dispatch_request
    dispatcher.dispatch(req)
  File "build/bdist.linux-x86_64/egg/trac/web/main.py", line 200, in dispatch
    chosen_handler)
  File "build/bdist.linux-x86_64/egg/trac/web/main.py", line 346, in _pre_process_request
    chosen_handler = filter_.pre_process_request(req, chosen_handler)
  File "build/bdist.linux-x86_64/egg/trac/versioncontrol/api.py", line 327, in pre_process_request
    if is_default(reponame):
  File "build/bdist.linux-x86_64/egg/trac/versioncontrol/api.py", line 32, in is_default
    return not reponame or reponame in ('(default)', _('(default)'))
  File "build/bdist.linux-x86_64/egg/trac/util/translation.py", line 186, in gettext
    if not self.isactive:
  File "build/bdist.linux-x86_64/egg/trac/util/translation.py", line 175, in isactive
    self.activate(get_locale(), env_path)
  File "build/bdist.linux-x86_64/egg/trac/util/translation.py", line 141, in activate
    locale_dir = pkg_resources.resource_filename('trac', 'locale')
  File "/usr/lib/python2.5/site-packages/setuptools-0.6c11-py2.5.egg/pkg_resources.py", line 882, in resource_filename
    self, resource_name
  File "/usr/lib/python2.5/site-packages/setuptools-0.6c11-py2.5.egg/pkg_resources.py", line 1352, in get_resource_filename
    return self._extract_resource(manager, zip_path)
  File "/usr/lib/python2.5/site-packages/setuptools-0.6c11-py2.5.egg/pkg_resources.py", line 1363, in _extract_resource
    zip_stat = self.zipinfo[zip_path]
KeyError: 'trac/locale'

trac admin

svn:/usr/lib/python2.5/site-packages# trac-admin
Traceback (most recent call last):
  File "/usr/bin/trac-admin", line 8, in <module>
    load_entry_point('Trac==0.12', 'console_scripts', 'trac-admin')()
  File "build/bdist.linux-x86_64/egg/trac/admin/console.py", line 524, in run
  File "build/bdist.linux-x86_64/egg/trac/util/translation.py", line 316, in activate
  File "build/bdist.linux-x86_64/egg/trac/util/translation.py", line 141, in activate
  File "/usr/lib/python2.5/site-packages/pkg_resources.py", line 882, in resource_filename
    """         % (old_exc, cache_path)
  File "/usr/lib/python2.5/site-packages/pkg_resources.py", line 1352, in get_resource_filename
    stat = os.stat(real_path)
  File "/usr/lib/python2.5/site-packages/pkg_resources.py", line 1363, in _extract_resource

KeyError: 'trac/locale'

PS: there is no 0.12 stable version in your trac ;)

Attachments (6)

9439-log-activate-r10144.patch (6.8 KB) - added by rblank 4 years ago.
Log activation errors.
9439-log-missing-r10145.patch (3.9 KB) - added by rblank 4 years ago.
Log missing locale data.
9493-has_babel-False.patch (2.6 KB) - added by cboos 4 years ago.
add an explicit warning in the log and in the About page when Babel was installed after Trac and no catalogs are available. Applies on r10152.
9493-has_babel-False.2.patch (2.5 KB) - added by cboos 4 years ago.
Polished version
no-Babel-prefs-language.patch (2.3 KB) - added by cboos 4 years ago.
Add more information in the Language preference panel.
9439-notify-missing-r1052.patch (4.8 KB) - added by rblank 4 years ago.
Handle missing locales and notify user and admin.

Download all attachments as: .zip

Change History (52)

comment:1 Changed 5 years ago by rblank

  • Version set to 0.12

Is your egg-cache location writable?

BTW, you don't need TracTicketDelete anymore, just enable tracopt.ticket.deleter.*.

comment:2 Changed 5 years ago by bountin@…

  • Cc bountin@… added

comment:3 Changed 5 years ago by easteregg@…

yes, is writeable but still the same problem if i install babel :(

comment:4 Changed 5 years ago by cboos

How did you install Trac? From which archive? Are you sure you have the trac/locale folder installed?

Last edited 5 years ago by cboos (previous) (diff)

comment:5 Changed 5 years ago by bountin@…

How do you install the trac/locale folder? TracInstall is not up-to-date for l10n.

comment:6 Changed 4 years ago by cmjacobs@…

I had the same issue. I did my upgrade using easy_install. It worked until I installed babel. If I remove the Babel egg directory from my python site-packages, everything works fine.

comment:7 Changed 4 years ago by rblank

  • Owner set to rblank

Ah, interesting. So installing Trac without Babel will not install the locales, and after installing Babel, Trac will look for the locales and die. We should probably make activate() (even) more robust, or alternatively, make sure trac/locale always exists.

Thanks for the additional info!

comment:8 follow-up: Changed 4 years ago by ton.rademaker@…

Very similar case I think:

In my case I removed babel egg a few times and reinstalled, but it still dosn't work

Oops… Trac detected an internal error: KeyError?: 'trac/locale'

This is probably a local installation issue.

Before you do that, though, please first try searching for similar issues, as it is quite likely that this problem has been reported before. For questions about installation and configuration of Trac or its plugins, please try the mailing list instead of creating a ticket.

Otherwise, please ==== How to Reproduce ====

While doing a GET operation on /login, Trac issued an internal error.

(please provide additional details here)

Request parameters:

{}

User agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC EA 2; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)

System Information

Trac 0.12
Babel 0.9.5
CustomFieldAdmin 0.2.2
Docutils 0.6
Genshi 0.6
mod_python 3.3.1
Pygments 1.2.2
pysqlite 2.4.1
Python 2.6.5 (r265:79063, Apr 16 2010, 13:28:26)
[GCC 4.4.3]
pytz 2010b
setuptools 0.6c12
SQLite 3.6.22
Subversion 1.6.6 (r40053)
jQuery 1.4.2

Enabled Plugins

CalendarPopUp 0.0.2
IniAdmin 0.2
SvnAuthzAdminPlugin 0.1.2.-Moved.to.Trac.0.11-
TracAccountManager 0.2.1dev-r7737
TracCustomFieldAdmin 0.2.2
TracEmoticons 0.1
TracGanttCalendarPlugin 0.1
TracGoogleAnalytics 0.2.2
TracMasterTickets 2.1.3
TracPageToPDF 0.2
TracProgressMeterMacro 0.2
TracThemeEngine 2.0.1
TracUserManagerPlugin 0.4
TracWysiwyg 0.2-r7350

Python Traceback

Traceback (most recent call last):
  File "build/bdist.linux-i686/egg/trac/web/main.py", line 513, in _dispatch_request
    dispatcher.dispatch(req)
  File "build/bdist.linux-i686/egg/trac/web/main.py", line 200, in dispatch
    chosen_handler)
  File "build/bdist.linux-i686/egg/trac/web/main.py", line 346, in _pre_process_request
    chosen_handler = filter_.pre_process_request(req, chosen_handler)
  File "build/bdist.linux-i686/egg/trac/versioncontrol/api.py", line 327, in pre_process_request
    if is_default(reponame):
  File "build/bdist.linux-i686/egg/trac/versioncontrol/api.py", line 32, in is_default
    return not reponame or reponame in ('(default)', _('(default)'))
  File "build/bdist.linux-i686/egg/trac/util/translation.py", line 186, in gettext
    if not self.isactive:
  File "build/bdist.linux-i686/egg/trac/util/translation.py", line 175, in isactive
    self.activate(get_locale(), env_path)
  File "build/bdist.linux-i686/egg/trac/util/translation.py", line 141, in activate
    locale_dir = pkg_resources.resource_filename('trac', 'locale')
  File "build/bdist.linux-i686/egg/pkg_resources.py", line 882, in resource_filename
    self, resource_name
  File "build/bdist.linux-i686/egg/pkg_resources.py", line 1352, in get_resource_filename
    return self._extract_resource(manager, zip_path)
  File "build/bdist.linux-i686/egg/pkg_resources.py", line 1363, in _extract_resource
    zip_stat = self.zipinfo[zip_path]
KeyError: 'trac/locale'
}}}  a new bug report describing the problem and explain how to reproduce it.

Python Traceback
Most recent call last: 
File "build/bdist.linux-i686/egg/trac/web/main.py", line 513, in _dispatch_request 
Code fragment:Line  
508     try: 
509         if not env and env_error: 
510             raise HTTPInternalError(env_error) 
511         try: 
512             dispatcher = RequestDispatcher(env) 
513             dispatcher.dispatch(req) 
514         except RequestDone: 
515             pass 
516         resp = req._response or [] 
517   
518     except HTTPException, e: 

Local variables:Name Value 
dispatcher <trac.web.main.RequestDispatcher object at 0x22171aec> 
e KeyError('trac/locale',) 
env <trac.env.Environment object at 0x21db436c> 
env_error None 
req <Request "GET '/login'"> 
resp [] 

File "build/bdist.linux-i686/egg/trac/web/main.py", line 200, in dispatch 
Code fragment:Line  
195                         if not req.path_info or req.path_info == '/': 
196                             chosen_handler = self.default_handler 
197                     # pre-process any incoming request, whether a handler 
198                     # was found or not 
199                     chosen_handler = self._pre_process_request(req, 
200                                                             chosen_handler) 
201                 except TracError, e: 
202                     raise HTTPInternalError(e) 
203                 if not chosen_handler: 
204                     if req.path_info.endswith('/'): 
205                         # Strip trailing / and redirect 

Local variables:Name Value 
chosen_handler <trac.web.auth.LoginModule object at 0x21fc778c> 
chrome <trac.web.chrome.Chrome object at 0x2217106c> 
err (<type 'exceptions.KeyError'>, KeyError('trac/locale',), <traceback object ... 
handler <trac.web.auth.LoginModule object at 0x21fc778c> 
req <Request "GET '/login'"> 
self <trac.web.main.RequestDispatcher object at 0x22171aec> 

File "build/bdist.linux-i686/egg/trac/web/main.py", line 346, in _pre_process_request 
Code fragment:Line  
341                 req.outcookie['trac_form_token']['secure'] = True 
342             return req.outcookie['trac_form_token'].value 
343   
344     def _pre_process_request(self, req, chosen_handler): 
345         for filter_ in self.filters: 
346             chosen_handler = filter_.pre_process_request(req, chosen_handler) 
347         return chosen_handler 
348   
349     def _post_process_request(self, req, *args): 
350         nbargs = len(args) 
351         resp = args 

Local variables:Name Value 
chosen_handler <trac.web.auth.LoginModule object at 0x21fc778c> 
filter_ <trac.versioncontrol.api.RepositoryManager object at 0x21fc754c> 
req <Request "GET '/login'"> 
self <trac.web.main.RequestDispatcher object at 0x22171aec> 

File "build/bdist.linux-i686/egg/trac/versioncontrol/api.py", line 327, in pre_process_request 
Code fragment:Line  
322     def pre_process_request(self, req, handler): 
323         from trac.web.chrome import Chrome, add_warning 
324         if handler is not Chrome(self.env): 
325             for reponame in self.repository_sync_per_request: 
326                 start = time.time() 
327                 if is_default(reponame): 
328                     reponame = '' 
329                 try: 
330                     repo = self.get_repository(reponame) 
331                     if repo: 
332                         repo.sync() 

Local variables:Name Value 
Chrome <class 'trac.web.chrome.Chrome'> 
add_warning <function add_warning at 0x21c9a87c> 
handler <trac.web.auth.LoginModule object at 0x21fc778c> 
reponame u'(default)' 
req <Request "GET '/login'"> 
self <trac.versioncontrol.api.RepositoryManager object at 0x21fc754c> 
start 1277220012.5685191 

File "build/bdist.linux-i686/egg/trac/versioncontrol/api.py", line 32, in is_default 
Code fragment:Line  
27 from trac.web.api import IRequestFilter 
28   
29   
30 def is_default(reponame): 
31     """Check whether `reponame` is the default repository.""" 
32     return not reponame or reponame in ('(default)', _('(default)')) 
33   
34   
35 class IRepositoryConnector(Interface): 
36     """Provide support for a specific version control system.""" 
37   

Local variables:Name Value 
reponame u'(default)' 

File "build/bdist.linux-i686/egg/trac/util/translation.py", line 186, in gettext 
Code fragment:Line  
181             return getattr(self.active, name) 
182   
183         def gettext(self, string, **kwargs): 
184             def _gettext(): 
185                 return safefmt(self.active.ugettext(string), kwargs) 
186             if not self.isactive: 
187                 return LazyProxy(_gettext) 
188             return _gettext() 
189   
190         def dgettext(self, domain, string, **kwargs): 
191             def _dgettext(): 

Local variables:Name Value 
_gettext <function _gettext at 0x221f164c> 
kwargs {} 
self <trac.util.translation.TranslationsProxy object at 0x21a1ce8c> 
string '(default)' 

File "build/bdist.linux-i686/egg/trac/util/translation.py", line 175, in isactive 
Code fragment:Line  
170         @property 
171         def isactive(self): 
172             if self._current.args is not None: 
173                 get_locale, env_path = self._current.args 
174                 self._current.args = None 
175                 self.activate(get_locale(), env_path) 
176             return self._current.translations is not None 
177   
178         # Delegated methods 
179   
180         def __getattr__(self, name): 

Local variables:Name Value 
env_path '/var/lib/trac/nachtwachtluna' 
get_locale <function <lambda> at 0x221f1534> 
self <trac.util.translation.TranslationsProxy object at 0x21a1ce8c> 

File "build/bdist.linux-i686/egg/trac/util/translation.py", line 141, in activate 
Code fragment:Line  
136         def make_activable(self, get_locale, env_path=None): 
137             self._current.args = (get_locale, env_path) 
138   
139         def activate(self, locale, env_path=None): 
140             try: 
141                 locale_dir = pkg_resources.resource_filename('trac', 'locale') 
142             except pkg_resources.ExtractionError: 
143                 return # delay extraction 
144             t = Translations.load(locale_dir, locale or 'en_US') 
145             if not t or t.__class__ is NullTranslations: 
146                 t = self._null_translations 

Local variables:Name Value 
env_path '/var/lib/trac/nachtwachtluna' 
locale None 
self <trac.util.translation.TranslationsProxy object at 0x21a1ce8c> 

File "build/bdist.linux-i686/egg/pkg_resources.py", line 882, in resource_filename 
Code fragment:Line  
877         ) 
878   
879     def resource_filename(self, package_or_requirement, resource_name): 
880         """Return a true filesystem path for specified resource""" 
881         return get_provider(package_or_requirement).get_resource_filename( 
882             self, resource_name 
883         ) 
884   
885     def resource_stream(self, package_or_requirement, resource_name): 
886         """Return a readable file-like object for specified resource""" 
887         return get_provider(package_or_requirement).get_resource_stream( 

Local variables:Name Value 
package_or_requirement 'trac' 
resource_name 'locale' 
self <pkg_resources.ResourceManager instance at 0x2184cd2c> 

File "build/bdist.linux-i686/egg/pkg_resources.py", line 1352, in get_resource_filename 
Code fragment:Line  
1347         zip_path = self._resource_to_zip(resource_name) 
1348         eagers = self._get_eager_resources() 
1349         if '/'.join(self._parts(zip_path)) in eagers: 
1350             for name in eagers: 
1351                 self._extract_resource(manager, self._eager_to_zip(name)) 
1352         return self._extract_resource(manager, zip_path) 
1353   
1354     def _extract_resource(self, manager, zip_path): 
1355   
1356         if zip_path in self._index(): 
1357             for name in self._index()[zip_path]: 

Local variables:Name Value 
eagers [] 
manager <pkg_resources.ResourceManager instance at 0x2184cd2c> 
resource_name 'locale' 
self <pkg_resources.ZipProvider instance at 0x2214f6cc> 
zip_path 'trac/locale' 

File "build/bdist.linux-i686/egg/pkg_resources.py", line 1363, in _extract_resource 
Code fragment:Line  
1358                 last = self._extract_resource( 
1359                     manager, os.path.join(zip_path, name) 
1360                 ) 
1361             return os.path.dirname(last)  # return the extracted directory name 
1362   
1363         zip_stat = self.zipinfo[zip_path] 
1364         t,d,size = zip_stat[5], zip_stat[6], zip_stat[3] 
1365         date_time = ( 
1366             (d>>9)+1980, (d>>5)&0xF, d&0x1F,                      # ymd 
1367             (t&0xFFFF)>>11, (t>>5)&0x3F, (t&0x1F) * 2, 0, 0, -1   # hms, etc. 
1368         ) 

Local variables:Name Value 
manager <pkg_resources.ResourceManager instance at 0x2184cd2c> 
self <pkg_resources.ZipProvider instance at 0x2214f6cc> 
zip_path 'trac/locale' 

File "build/bdist.linux-i686/egg/trac/web/main.py", line 513, in _dispatch_request
  dispatcher.dispatch(req)
File "build/bdist.linux-i686/egg/trac/web/main.py", line 200, in dispatch
  chosen_handler)
File "build/bdist.linux-i686/egg/trac/web/main.py", line 346, in _pre_process_request
  chosen_handler = filter_.pre_process_request(req, chosen_handler)
File "build/bdist.linux-i686/egg/trac/versioncontrol/api.py", line 327, in pre_process_request
  if is_default(reponame):
File "build/bdist.linux-i686/egg/trac/versioncontrol/api.py", line 32, in is_default
  return not reponame or reponame in ('(default)', _('(default)'))
File "build/bdist.linux-i686/egg/trac/util/translation.py", line 186, in gettext
  if not self.isactive:
File "build/bdist.linux-i686/egg/trac/util/translation.py", line 175, in isactive
  self.activate(get_locale(), env_path)
File "build/bdist.linux-i686/egg/trac/util/translation.py", line 141, in activate
  locale_dir = pkg_resources.resource_filename('trac', 'locale')
File "build/bdist.linux-i686/egg/pkg_resources.py", line 882, in resource_filename
  self, resource_name
File "build/bdist.linux-i686/egg/pkg_resources.py", line 1352, in get_resource_filename
  return self._extract_resource(manager, zip_path)
File "build/bdist.linux-i686/egg/pkg_resources.py", line 1363, in _extract_resource
  zip_stat = self.zipinfo[zip_path]


System Information:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC EA 2; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)

Trac 0.12 
Babel 0.9.5 
CustomFieldAdmin 0.2.2 
Docutils 0.6 
Genshi 0.6 
mod_python 3.3.1 
Pygments 1.2.2 
pysqlite 2.4.1 
Python 2.6.5 (r265:79063, Apr 16 2010, 13:28:26) [GCC 4.4.3] 
pytz 2010b 
setuptools 0.6c12 
SQLite 3.6.22 
Subversion 1.6.6 (r40053) 
jQuery 1.4.2 

Enabled Plugins:
CalendarPopUp  0.0.2 /usr/local/lib/python2.6/dist-packages/CalendarPopUp-0.0.2-py2.6.egg 
IniAdmin  0.2 /usr/local/lib/python2.6/dist-packages/IniAdmin-0.2-py2.6.egg 
SvnAuthzAdminPlugin  0.1.2.-Moved.to.Trac.0.11- /usr/local/lib/python2.6/dist-packages/SvnAuthzAdminPlugin-0.1.2._Moved.to.Trac.0.11_-py2.6.egg 
TracAccountManager  0.2.1dev-r7737 /usr/local/lib/python2.6/dist-packages/TracAccountManager-0.2.1dev_r7737-py2.6.egg 
TracCustomFieldAdmin  0.2.2 /usr/local/lib/python2.6/dist-packages/TracCustomFieldAdmin-0.2.2-py2.6.egg 
TracEmoticons  0.1 /usr/local/lib/python2.6/dist-packages/TracEmoticons-0.1-py2.6.egg 
TracGanttCalendarPlugin  0.1 /usr/local/lib/python2.6/dist-packages/TracGanttCalendarPlugin-0.1-py2.6.egg 
TracGoogleAnalytics  0.2.2 /usr/local/lib/python2.6/dist-packages/TracGoogleAnalytics-0.2.2-py2.6.egg 
TracMasterTickets  2.1.3 /usr/local/lib/python2.6/dist-packages/TracMasterTickets-2.1.3-py2.6.egg 
TracPageToPDF  0.2 /usr/local/lib/python2.6/dist-packages/TracPageToPDF-0.2-py2.6.egg 
TracProgressMeterMacro  0.2 /usr/local/lib/python2.6/dist-packages/TracProgressMeterMacro-0.2-py2.6.egg 
TracThemeEngine  2.0.1 /usr/local/lib/python2.6/dist-packages/TracThemeEngine-2.0.1-py2.6.egg 
TracUserManagerPlugin  0.4 /usr/local/lib/python2.6/dist-packages/TracUserManagerPlugin-0.4-py2.6.egg 
TracWysiwyg  0.2-r7350 /usr/local/lib/python2.6/dist-packages/TracWysiwyg-0.2_r7350-py2.6.egg 

comment:9 in reply to: ↑ 8 ; follow-up: Changed 4 years ago by rblank

Replying to ton.rademaker@…:

In my case I removed babel egg a few times and reinstalled, but it still dosn't work

You should re-install Trac after installing Babel.

comment:10 follow-ups: Changed 4 years ago by cboos

Remy, I see you've grabbed the ticket. Do you have a plan already?

If not, I'd like to try the approach of early instantiation of Locale objects, which would not only catch the fact they're not present at startup time and enable us to cope with the failure, but in addition would avoid:

  • costly instantiation of Locale, for each request
  • limit concurrent first time extraction issues (#9107 take 2)

If this is fixed, together with the numerous translations updates we received lately, this could warrant an early 0.12.1 release….

comment:11 Changed 4 years ago by rblank

No, I didn't have a precise plan other than to analyze the issue, so feel free to beat me to it.

About 0.12.1, let's create the 0.12-stable branch and try to get a few patches from 0.12.1 in as well.

comment:12 in reply to: ↑ 9 Changed 4 years ago by ton.rademaker@…

Replying to rblank:

Replying to ton.rademaker@…:

In my case I removed babel egg a few times and reinstalled, but it still dosn't work

You should re-install Trac after installing Babel.

I did that, but no success yet, I can't afford removing and reinstalling trac, since I am not fluent enough in this to risk loosing my darabase of tickets…

comment:13 follow-up: Changed 4 years ago by cboos

Re-installing from source will work for sure (grab the .tar.gz or .zip from TracDownload, go in the Trac-0.12/ folder and do python setup.py install).

I'll test with easy_install, but I'm pretty sure you need to specify easy_install -U Trac to get it to work in this situation.

comment:14 in reply to: ↑ 13 ; follow-up: Changed 4 years ago by cboos

… you need to specify easy_install -U Trac to get it to work in this situation.

Actually that's not enough, as the version didn't change the package won't be rebuilt.

So you really need to "uninstall" Trac first, which should be pretty trivial anyway: find the "Trac-0.12…egg" file in your Python installation (usually below a site-packages folder, e.g. lib/python2.7/site-packages/Trac-0.12-py2.7.egg), and delete it.

comment:15 in reply to: ↑ 14 Changed 4 years ago by ton.rademaker@…

Replying to cboos:

… you need to specify easy_install -U Trac to get it to work in this situation.

Actually that's not enough, as the version didn't change the package won't be rebuilt.

So you really need to "uninstall" Trac first, which should be pretty trivial anyway: find the "Trac-0.12…egg" file in your Python installation (usually below a site-packages folder, e.g. lib/python2.7/site-packages/Trac-0.12-py2.7.egg), and delete it.

THIS DID IT! Great, thanks!!! I am a happy user again!

comment:16 follow-up: Changed 4 years ago by anonymous

Also works for me :)

  • Deleted Trac egg
  • easy_install -U babel
  • easy_install -U trac
  • Apache Restart
  • German Trac :)

comment:17 Changed 4 years ago by anonymous

i encountered the same issue. after i installed Bable, i reinstalled it after i installed Babel, just rm the Tac egg

comment:18 in reply to: ↑ 16 ; follow-up: Changed 4 years ago by anonymous

Replying to anonymous:

Also works for me :)

  • Deleted Trac egg
  • easy_install -U babel
  • easy_install -U trac
  • Apache Restart
  • German Trac :)

thanks a lot! ;)

comment:19 in reply to: ↑ 18 Changed 4 years ago by anonymous

To reinstall Trac and using Babel and localization use IT! Fantastic job!!!! Replying to anonymous:

Replying to anonymous:

Also works for me :)

  • Deleted Trac egg
  • easy_install -U babel
  • easy_install -U trac
  • Apache Restart
  • German Trac :)

thanks a lot! ;)

comment:20 Changed 4 years ago by rblank

  • Owner changed from rblank to cboos

Reassigning as per comment:10.

comment:21 in reply to: ↑ 10 Changed 4 years ago by Carsten Klein <carsten.klein@…>

Replying to cboos:

Remy, I see you've grabbed the ticket. Do you have a plan already?

If not, I'd like to try the approach of early instantiation of Locale objects, which would not only catch the fact they're not present at startup time and enable us to cope with the failure, but in addition would avoid:

  • costly instantiation of Locale, for each request
  • limit concurrent first time extraction issues (#9107 take 2)

Early loading also requires some additional means in order to allow one to replace existing locales by newer revisions without having to restart the server all over again. So the locale manager or whatever is repsonsible for loading the resources should also take into account changes to the locale files and reload them whenever necessary.

comment:22 Changed 4 years ago by fschwarz

  • Cc felix.schwarz@… added

comment:23 in reply to: ↑ 10 Changed 4 years ago by cboos

Replying to cboos:

I'd like to try the approach of early instantiation of Locale objects, which would not only catch the fact they're not present at startup time and enable us to cope with the failure

I don't remember what I meant there with "cope with the failure". Showing an explicit error message and exit? I don't think we can trigger a "re-install" (not to mention a deploy, for the js/messages).

comment:24 Changed 4 years ago by rblank

The simple fix committed in [10134] fixes the original issue, and allows running from a locale-less egg on a machine with Babel installed. It's still necessary to install Babel before Trac if translations should be available, but there's not much we can do about that.

Christian, would you like to keep this ticket open for your experiments in "early instantiation", or should we close it?

comment:25 follow-up: Changed 4 years ago by cboos

I fear that failing silently is going to be worse than having the exception, as we are going to get a lot of "I installed Babel but can't get Trac in my language, got no error, and there's nothing in the log…".

We could pass env.log through make_activable and activate, and warn there (it's the easiest thing to do, since we do delayed activation).

For the early activation, I'll make a note in TracDev/ToDo.

comment:26 in reply to: ↑ 25 Changed 4 years ago by rblank

Replying to cboos:

I fear that failing silently is going to be worse than having the exception, as we are going to get a lot of "I installed Babel but can't get Trac in my language, got no error, and there's nothing in the log…".

Not really. At least the installation works, and the next question would be "Does your Trac egg contain files in trac/locale?".

We could pass env.log through make_activable and activate, and warn there (it's the easiest thing to do, since we do delayed activation).

That's what I wanted to do, but the absence of logger made me drop the idea. It's still a good idea, so I'll implement it.

comment:27 Changed 4 years ago by rblank

#9647 was closed as a duplicate, and has a different exception thrown at a different location. So I'll need to work on it some more (probably catching Exception in both locations where we resolve trac.locale).

Changed 4 years ago by rblank

Log activation errors.

comment:28 Changed 4 years ago by rblank

9439-log-activate-r10144.patch logs errors during listing of locales and activation… and is quite ugly. I'm not sure this is the right approach.

How about logging unconditionally in get_available_locales() when no locales are found, and just dropping the exception in activate()? This should be enough to diagnose any issues.

Changed 4 years ago by rblank

Log missing locale data.

comment:29 Changed 4 years ago by rblank

9439-log-missing-r10145.patch is quite a bit simpler, and only logs when no locales are found, assuming this means that locale data is missing. My preference goes to this one.

Thoughts?

comment:30 Changed 4 years ago by rblank

So, any preference?

comment:31 Changed 4 years ago by cboos

The second eventually, but I still have the impression we could come with something easier, let me have a try.

Changed 4 years ago by cboos

add an explicit warning in the log and in the About page when Babel was installed after Trac and no catalogs are available. Applies on r10152.

comment:32 Changed 4 years ago by cboos

Please try out attachment:9493-has_babel-False.patch. It's less intrusive on the translation API, and goes in the direction of early pre-loading of the catalogs (though that will not happen on 0.12-stable, the way I see it now).

comment:33 follow-up: Changed 4 years ago by rblank

Haven't tested the patch yet, but all good ideas, and nice visibility in the system info. We should probably leave the translation marker out permanently, as the text will end up in the semi-automatic bug reports. Or how about adding the comment to the "Language" preference panel instead? That's certainly one location that wouldn't be overlooked. Or even both: a longer explanation on the "Language" panel, and a short marker in the system info for us to see in the bug reports.

I would catch Exception instead of (KeyError, WindowsError) though, as we don't really know what kinds of exceptions resource_listdir() will throw (the KeyError happened in resource_filename() and not in resource_listdir(), which raised an OSError (and WindowsError doesn't exist on non-Windows platforms (except in our trac.util))).

(OT: You know you have been programming too much when you start nesting parentheses in plain English :)

comment:34 in reply to: ↑ 33 Changed 4 years ago by cboos

Replying to rblank:

Haven't tested the patch yet, but all good ideas, and nice visibility in the system info. We should probably leave the translation marker out permanently, as the text will end up in the semi-automatic bug reports.

Not only that, but I just realized that by definition this one will never be shown translated…

Or how about adding the comment to the "Language" preference panel instead? That's certainly one location that wouldn't be overlooked. Or even both: a longer explanation on the "Language" panel, and a short marker in the system info for us to see in the bug reports.

Ok, but for 0.12.2 only because of the string freeze. See no-Babel-prefs-language.patch.

I would catch Exception instead of (KeyError, WindowsError) though, as we don't really know what kinds of exceptions resource_listdir() will throw (the KeyError happened in resource_filename() and not in resource_listdir(), which raised an OSError (and WindowsError doesn't exist on non-Windows platforms (except in our trac.util))).

Right, see updated 9493-has_babel-False.2.patch. I'd like commit that before the rc1 this evening, so it would be nice if it gets some real testing before (worksforme so far).

(OT: You know you have been programming too much when you start nesting parentheses in plain English :)

Heh. I don't know how effective it is, but since a while I do a rewrite pass on all my texts in order to remove the parentheses… (though I never reached 3 levels of nesting (as far as I remember)) ;-)

Changed 4 years ago by cboos

Polished version

Changed 4 years ago by cboos

Add more information in the Language preference panel.

comment:35 follow-up: Changed 4 years ago by rblank

Doing the check once at module load time is prone to repeat a symptom similar as #9107, except now certain processes would have translations activated, and others wouldn't.

I was thinking something simpler (see 9439-notify-missing-r1052.patch), with a different message for TRAC_ADMIN and for normal users. It should also be reasonably robust against transient failures, like bad permissions on the egg cache, and not require a server restart after fixing the issue.

Last edited 4 years ago by rblank (previous) (diff)

Changed 4 years ago by rblank

Handle missing locales and notify user and admin.

comment:36 in reply to: ↑ 35 ; follow-up: Changed 4 years ago by cboos

Replying to rblank:

Doing the check once at module load time is prone to repeat a symptom similar as #9107, except now certain processes would have translations activated, and others wouldn't.

No, an ExtractionError would still have left has_babel to True and the delayed activation would still have worked, so I think there was no regression on #9107.

I was thinking something simpler (see 9439-notify-missing-r1052.patch), with a different message for TRAC_ADMIN and for normal users. It should also be reasonably robust against transient failures, like bad permissions on the egg cache, and not require a server restart after fixing the issue.

That's nevertheless better. But you shouldn't commit the prefs_language.html part as we promised a string freeze ;-)

comment:37 in reply to: ↑ 36 Changed 4 years ago by rblank

Replying to cboos:

But you shouldn't commit the prefs_language.html part as we promised a string freeze ;-)

Sure, no worries. Thanks for the review!

comment:38 follow-up: Changed 4 years ago by cboos

Maybe also emit a warning for the info?

comment:39 in reply to: ↑ 38 Changed 4 years ago by rblank

Patch applied in [10154], except for prefs_language.html.

Replying to cboos:

Maybe also emit a warning for the info?

You mean, an add_warning() on the "About Trac" page? Or log a warning every time we retrieve the system info?

comment:40 Changed 4 years ago by cboos

I meant a self.log.warning(), as I did in my patch.

But I was still thinking that this would only happen once in the Component.__init__, now we have ISystemInfoProvider.get_system_info() so this would happen everytime that method is invoked. That's still not that often, so I think this wouldn't pollute the log too much and would be occasionally useful, for the admins who have the reflex to look in there when troubleshooting.

comment:41 Changed 4 years ago by rblank

Ok, logging statement added in [10156]. I'll keep this ticket open (and retarget it to 0.12.2 once it is defined) for adding the message to the preference panel.

comment:42 Changed 4 years ago by cboos

  • Milestone changed from 0.12.1 to 0.12.2

comment:43 Changed 4 years ago by cboos

  • Owner changed from cboos to rblank

(according to comment:39 and comment:41)

comment:44 Changed 4 years ago by rblank

  • Resolution set to fixed
  • Status changed from new to closed

The message on the language preference panel has been committed in [10244].

comment:45 Changed 4 years ago by cboos

Follow-up in r10253 so that our translators don't take the pain to translate those messages (it's enough that I did it myself!), and more importantly #G408 for a better longer term solution.

comment:46 Changed 4 years ago by cboos

See also #9699 which follows-up on the idea of early activation.

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