Edgewall Software
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Opened 14 years ago

Closed 14 years ago

#8896 closed enhancement (duplicate)

[PATCH] improve performance when searching tickets (postgres)

Reported by: Paul Laws <paul.laws@…> Owned by:
Priority: normal Milestone:
Component: ticket system Version: none
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

We have a database of around 8,000 tickets with around 25 custom fields. We found that after migration from sqlite to postgres the ticket search was taking anything up to 2 minutes to run. The attached patch reduced the time to search to around 1-2 seconds.

Attachments (1)

web_ui.py.patch​ (1.7 KB ) - added by Paul Laws <paul.laws@…> 14 years ago.
Patch to ticket search

Download all attachments as: .zip

Change History (2)

by Paul Laws <paul.laws@…>, 14 years ago

Attachment: web_ui.py.patch​ added

Patch to ticket search

comment:1 by Christian Boos, 14 years ago

Component: general → ticket system
Resolution: → duplicate
Status: new → closed

Oops, this ticket went unnoticed and in the meantime someone else reported the issue, also with a patch (see r9007).

Really sorry about that, but at least, you now deserve an entry in the THANKS file as well ;-) Please don't hesitate in the future to "make some noise" to get our attention. If we don't comment on a good patch within a week, something is wrong…

So, duplicate of #8935.

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