Edgewall Software
Modify

Opened 14 years ago

Closed 14 years ago

#8793 closed enhancement (wontfix)

Handle particular tickets by particular group only

Reported by: shubham_chakraborty@… Owned by:
Priority: normal Milestone:
Component: ticket system Version: 0.11-stable
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

It would be useful if certain tickets could be given permission to be handled by certain users only and for other users it would be like without the TICKET_MODIFY permission.

For eg, tickets A and B, users X, Y, Z

Ticket A editable by X and Y only, not Z Ticket B editable by Y and Z only , not X

In other words, since different tickets can be of different domains, different users of respective capability could be assigned to the ticket to solve it.

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Change History (1)

comment:1 by Remy Blank, 14 years ago

Milestone: 0.11.6
Resolution: wontfix
Status: newclosed

This can be implemented as a custom workflow / ticket validator / permission policy, which can all be implemented as a plugin. It's probably not useful to enough people that it should be added to Trac core. You may want to "request a hack" on http://trac-hacks.org.

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