tried to submit a ticket and got following error

[apresant]

Traceback (most recent call last):

...
OperationalError: database is locked

[cboos]

Can you please tell us in which way we could improve the following message:

You are about to file a ticket against Trac.
Please note that this is not a demo or test system. Rather, it is used for the development of Trac itself. If you'd like to see how Trac works, either download and install it locally, or check the unofficial demo site.

Support and installation questions should be asked on the mailing list or IRC channel, not filed as tickets. Also, please check whether the issue you've encountered has been reported before.

For us to be able to help you and resolve your issue as fast as possible, please check the new ticket guidelines to make sure you're not leaving out some vital information.

... so that it becomes a bit more obvious that one should look for duplicates before creating a new bug report?