Cant upload a file

[wtolli]

For some reason I cannot upload a file to a wiki page that I just created.

[Emmanuel Blot]

Please specify:

• The version of Trac you're using
• Whether this issue occurs on your own Trac installation or on another server
• The error message you got
• Anything that is can be useful to understand the issue

(decreasing priority and severity as the bug description is missing and this is not a blocker issue anyway)

[wtolli]

Version: Trac 0.9.6

Location: Dont know. Suspect our own installation. Address is ​http://wiki.mc.com/Yosemite/attachment/wiki/ECB_OFF_PU?action=new

Error Message: Oops… Trac detected an internal error: [Errno 13] Permission denied: '/var/www/Yosemite/attachments/wiki'If you think this really should work and you can reproduce it. Then you should consider to report this problem to the Trac team.

Go to ​http://trac.edgewall.com/ and create a new ticket where you describe the problem, how to reproduce it. Don't forget to include the python traceback found below.

TracGuide — The Trac User and Administration Guide

Python traceback Traceback (most recent call last):

File "/usr/lib/python2.4/site-packages/trac/web/modpython_frontend.py", line 206, in handler

dispatch_request(mpr.path_info, mpr, env)

File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 139, in dispatch_request

dispatcher.dispatch(req)

File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 107, in dispatch

resp = chosen_handler.process_request(req)

File "/usr/lib/python2.4/site-packages/trac/attachment.py", line 267, in process_request

self._do_save(req, attachment)

File "/usr/lib/python2.4/site-packages/trac/attachment.py", line 335, in _do_save

attachment.insert(filename, upload.file, size)

File "/usr/lib/python2.4/site-packages/trac/attachment.py", line 142, in insert

os.makedirs(self.path)

File "/usr/lib/python2.4/os.py", line 156, in makedirs

makedirs(head, mode)

File "/usr/lib/python2.4/os.py", line 159, in makedirs

mkdir(name, mode)

OSError: [Errno 13] Permission denied: '/var/www/Yosemite/attachments/wiki'

[Emmanuel Blot]

Replying to wtolli:

Version: Trac 0.9.6

Please use the dedicated field to report Trac release.
Please also upgrade to the latest release of Trac, this one is quite old and no bug fix will be done for the 0.9.x series, except for security issues.

OSError: [Errno 13] Permission denied: '/var/www/Yosemite/attachments/wiki'

So this is an installation issue: Trac cannot store files to this attachment directory. Your web server (or tracd) should have R/W permissions to this directory. As it is likely that the Trac environment has not been created w/ the appropriate "user", you probably want to apply these permissions recursively on '/var/www/Yosemite/attachments' as well (so that the tickets dir is also fixed)