Edgewall Software
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Opened 17 years ago

Closed 17 years ago

#4604 closed enhancement (fixed)

Make a special email subject when the ticket name changes.

Reported by: camior@… Owned by: Emmanuel Blot
Priority: normal Milestone: 0.11
Component: notification Version: devel
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

When a ticket changes name, from oldname to newname, the email that goes out is "Re: [Project] #179: newname". It would be easier to see the connection using the common email convention of switching subjects. So it could instead be "Re: [Goldwing] #179: newname (was: oldname)".

This would be especially nice for our customer's since we change their short summary's often.

Attachments (0)

Change History (3)

comment:1 by Emmanuel Blot, 17 years ago

Component: generalticket system
Keywords: notification added

comment:2 by Christian Boos, 17 years ago

Component: ticket systemnotification
Milestone: 0.12
Owner: changed from Jonas Borgström to Emmanuel Blot

comment:3 by Emmanuel Blot, 17 years ago

Keywords: notification removed
Milestone: 0.120.11
Resolution: fixed
Status: newclosed
Version: devel

Implemented in [5535]

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as closed The owner will remain Emmanuel Blot.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Emmanuel Blot to the specified user.

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