Ticket #3054 (reopened enhancement)
Opened 6 years ago
Last modified 2 years ago
Include attached files with added attachment e-mail notifications for tickets.
| Reported by: | oscarmv@… | Owned by: | jonas |
|---|---|---|---|
| Priority: | normal | Milestone: | unscheduled |
| Component: | notification | Version: | 0.9.5 |
| Severity: | normal | Keywords: | attachments notification email |
| Cc: | |||
| Release Notes: | |||
| API Changes: | |||
Description
When adding an attachment to a ticket, the notification e-mail sent should include it as an attachment.
An option could be added to limit this feature to files of up to a certain size.
Attachments
Change History
comment:1 Changed 6 years ago by anonymous
- Resolution set to invalid
- Status changed from new to closed
comment:2 Changed 6 years ago by jonas
- Resolution invalid deleted
- Status changed from closed to reopened
Any reason why we should not send notification e-mails when attachments are added?
A link to the attachment is probably better than attaching it to the notification e-mail, this way we avoid having to add another "maximum file size" option.
comment:3 Changed 6 years ago by eblot
This could be a potential security issue, as an attached file might contain a malware.
I think a URL to the actual file would be a better solution.
comment:4 Changed 6 years ago by eblot
See also #2259
comment:5 Changed 5 years ago by cboos
- Component changed from ticket system to notification
- Milestone set to 0.12
comment:6 Changed 3 years ago by Asheesh Agrawal <asheesh.agrawal@…>
ny update on whether this feature is still active and being looked at??
comment:7 Changed 2 years ago by rblank
- Milestone changed from next-major-0.1X to unscheduled



Adding attachments to a ticket does not produce a notification.